Hilton Houston, Houston, Poor

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit high (1) bad (7) barely (3) complain (6) complaint (6) cope (2) cramped (2) damage (5) dated (3) dirty (6) disappoint (11) expensive (6) hassle (2) issue (4) lack (6) loud (3) mess (2) mold (3) noise (11) outdated (3) overpriced (3) peeling (3) poor (4) poorly (2) pricey (2) problem (10) rude (6) scary (1) shame (1) shock (1) sick (1) slow (2) smell (9) smelly (2) smoker (1) stained (2) stale (1) tacky (1) tear (1) terrible (6) tiny (4) unacceptable (4) uncomfortable (2) unfortunate (1) urine (1) was a joke (1) weird (1) worn (2) worst (4) wrong (8)

Poor	Appears in 5 comments.

The following words were used in comments with Poor:
lighting (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hilton fixed the problem with grace, dignity and obviously understood the consequences of such a poor mistake and I am grateful for their integrity and honor.

"Strange experience checking in, Great response from management next day " Read full review on TripAdvisor 3/10/2012 Vote

2. This is a great, clean hotel with a beautiful location on the lake, and directly across the street from the Johnson Space Center, but the poor customer service completely ruined it for us.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

3. There was poor lighting in the room and bathroom.

"Does Not Meet Hilton Standards " Read full review on TripAdvisor 5/10/2010 Vote

4. My kids are between the ages of 9-12, poor things, they couldn`t take it.

"the worse experience i have ever encountered staying in a hotel " Read full review on TripAdvisor 6/30/2008 Vote

5. poor lighting in room.

Read full review on MyTravelGuide 3/15/2005 Vote