Hilton Houston, Houston, Complain

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit high (1) bad (7) barely (3) complain (6) complaint (6) cope (2) cramped (2) damage (5) dated (3) dirty (6) disappoint (11) expensive (6) hassle (2) issue (4) lack (6) loud (3) mess (2) mold (3) noise (11) outdated (3) overpriced (3) peeling (3) poor (4) poorly (2) pricey (2) problem (10) rude (6) scary (1) shame (1) shock (1) sick (1) slow (2) smell (9) smelly (2) smoker (1) stained (2) stale (1) tacky (1) tear (1) terrible (6) tiny (4) unacceptable (4) uncomfortable (2) unfortunate (1) urine (1) was a joke (1) weird (1) worn (2) worst (4) wrong (8)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
deal (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, as soon as we handed over identification, the clerk complained of 'computer issues' and told us the room requested wasn't available and the ONLY available room was a single with a king bed we could share.

"Strange experience checking in, Great response from management next day " Read full review on TripAdvisor 3/10/2012 Vote

2. We're not the type to complain about things, just suck it up and move on, but all these little things added up really bothered us.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

3. (And I couldn't complain to my husband because he made the arrangements for our anniversary which I greatly appreciated.

"Photos of suite is not what I experienced. " Read full review on TripAdvisor 7/15/2010 Vote

4. In the world of technology, I wonder why people get on here and complain about certain charges, internet, parking, food, etc.

"Dated, but getting updated. " Read full review on TripAdvisor 6/8/2010 Vote

5. I cannot complain about a thing.

"Enjoyed our stay. Awesome staff! Will be back. " Read full review on TripAdvisor 10/6/2009 Vote

6. Nothing to complain about whatsoever.

Read full review on MyTravelGuide 5/26/2009 Vote

7. Room was large, probably recently renovated, overlooking the water but I got a good weekend deal so I can't complain.

"Nice hotel, nice location " Read full review on Expedia 5/19/2009 Vote

8. When we complained, we were just told she was a trainee and basically that was it, deal with it.

"Clean but not impressed with service " Read full review on Expedia 3/21/2007 Vote