Hilton Houston, Houston, Unhelpful

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Rank

2nd

Out of 718

Hilton Houston	Average Price: $267 Check Rates

Hotel Class:

1600 Lamar Street

Houston, 77010 View map

4-Star Hotel Rank: 1 of 30
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (838) , Travelocity (7) , TripAdvisor (331) , YahooTravel (35)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 3 comments.

The following words were used in comments with Unhelpful:
concierge (2) service (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge and valet are despicable the service is full of attitude and completely unhelpful, valet are unproffessional and both departments need a higher class of people to match the rest of the hotel.

"Lovely Hotel, Awful Guest Service Staff " Read full review on TripAdvisor 2/4/2011 Vote

2. When we went down to the guest services desk to complain, we were met with very unhelpful, insulting and rude supervisors and Managers.

"Horrible Experience. " Read full review on TripAdvisor 8/12/2009 Vote

3. * I found the concierge staff very unhelpful.

"Beautiful property - very expensive! " Read full review on TripAdvisor 12/21/2005 Vote