Hilton Houston, Houston, Issue

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Rank

2nd

Out of 718

Hilton Houston	Average Price: $267 Check Rates

Hotel Class:

1600 Lamar Street

Houston, 77010 View map

4-Star Hotel Rank: 1 of 30
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (838) , Travelocity (7) , TripAdvisor (331) , YahooTravel (35)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (8) appalled (2) avoid (4) bad (22) complain (10) complaint (13) dirty (8) disappoint (20) downside (12) expensive (37) frustrated (2) hard (15) horrible (5) issue (28) lack (3) loud (8) mad (2) mediocre (3) mistake (4) negative (7) nightmare (4) noise (11) noisy (2) overpriced (9) pathetic (2) poor (7) poorly (5) pricey (7) problem (36) ridiculous (6) rock (3) rough (2) rowdy (2) rude (14) shock (3) slow (5) smell (6) smelly (2) stained (2) tacky (3) terrible (13) uncomfortable (4) unfortunate (6) unfriendly (2) unhappy (2) unhelpful (2) weird (4) worn (3) worst (5) wrong (3)

Issue

Appears in 42 comments.

The following words were used in comments with Issue:
appearance (2) big (3) cares (2) desk (6) experience (2) few (8) great (4) hotel (17) management (8) most (3) night (6) not (9) park (3) problem (3) rating (3) room (7) service (4) valet (2) wall (2) water (4)

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1. One other key issue: bring your ear plugs as walls real THIN, no insulation between walls to dampen noise.

"Great Hotel, Great service on Exec Lounge, DO NOT TRY to DRIVE or PARK here. CRAZY " Read full review on TripAdvisor 5/6/2012 Vote

2. I spoke to several different security personnell and others mentioning that I've provided my business to them in the long term, and stay with them week-after-week, hoping that they would step up their already mundane game to help me with the issues I am having in their hotel.

"After close to 9 months staying with Hilton, I regret to say... " Read full review on TripAdvisor 3/25/2012 Vote

3. So there's clearly two sides to this issue, but I give kudos to Hilton for their policy on this one.

"un "convention"al " Read full review on TripAdvisor 3/16/2012 Vote

4. I did see a few housekeeping issues the first day but they were taken care of right away.

"Nice, Upscale hotel " Read full review on TripAdvisor 2/6/2012 Vote

5. and what the management reply: a template email with no real answer to the issue.

"Nice Hotel, but the internet speed sucks!! " Read full review on TripAdvisor 12/25/2011 Vote

6. A really bad issue at this time and age.

"Nice Hotel, but the internet speed sucks!! " Read full review on TripAdvisor 12/25/2011 Vote

7. second night a week later same issue, a third night the same.

"Nice Hotel, but the internet speed sucks!! " Read full review on TripAdvisor 12/25/2011 Vote

8. I believe the biggest issue with the hotel is the training.

"Room good, service not! " Read full review on TripAdvisor 12/22/2011 Vote

9. Problem with room (door) was handled quickly so no issues with maintenance.

"Very pleased, very convenient " Read full review on TripAdvisor 12/9/2011 Vote

10. I did not encounter any issues or problems and would highly recommend this hotel to anyone coming to Houston for a convention (especially if at this hotel) or for work.

"Best place to stay for working in downtown Houston " Read full review on TripAdvisor 11/8/2011 Vote