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Rank
2nd
Out of 718

Hilton Houston

Average Price: $267  
 
Hotel Class:
1600 Lamar Street
Houston, 77010 View map  
4-Star Hotel Rank: 1 of 30
Average review rating: 3.85
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (838) , Travelocity (7) , TripAdvisor (331) , YahooTravel (35)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 37 comments. 
The following words were used in comments with Rude:
desk (6)   fast (2)   friendly (2)   guest (2)   gym (2)   helpful (3)   hotel (3)   lobby (2)   loud (2)   management (3)   nice (2)   not (7)   personable (2)   registration (2)   room (3)   service (3)   staff (18)    
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1. The hotel staff during the stay were much more welcoming than the night staff for whatever reason, but they weren't outright rude.
"Impressive lobby, awesome breakfast " Read full review on TripAdvisor   12/26/2011 Vote      
2. The front desk person I worked with was terribly condescending and rude, to the point that I would have grabbed my bags and left if the parking garage weren't such a long walk.
"Beautiful hotel with below par service. " Read full review on TripAdvisor   12/18/2011 Vote      
3. The service was less than stellar - downright rude, but I expect that's from being worn down by incessant drunken stupidity.
"Lots of pluses, equal number of minuses. " Read full review on TripAdvisor   10/22/2011 Vote      
4. He seemed rude and not so concerned about my stay.
"Room needed work, Rudy at desk was rude. " Read full review on TripAdvisor   7/19/2011 Vote      
5. When my massage therapist came out, one of the first things she asked me was my age, something I consider exceptionally rude.
"Lovely hotel, terrible service " Read full review on TripAdvisor   5/30/2011 Vote      
6. The staff was rude and I when I asked to speak with a manager, was put on hold for over 15 minutes.
"Lovely hotel, terrible service " Read full review on TripAdvisor   5/30/2011 Vote      
7. It took us 3 phone calls over the period of an hour to finally get someone to our room, and the people answering our calls were pretty rude.
"I should have stayed anywhere else! " Read full review on TripAdvisor   1/29/2011 Vote      
8. Front Desk Staff was VERY RUDE.
"Horrendous Front Desk Service " Read full review on TripAdvisor   12/27/2010 Vote      
9. When we went down to the guest services desk to complain, we were met with very unhelpful, insulting and rude supervisors and Managers.
"Horrible Experience. " Read full review on TripAdvisor   8/12/2009 Vote      
10. Interesting enough the front desk guy was VERY RUDE, pretentious and uninterested.
"Nice hotel, RUDE front desk " Read full review on TripAdvisor   6/30/2008 Vote      
   
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