Hilton Houston, Houston, Complain

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Rank

25th

Out of 718

Hilton Houston	Average Price: $216 Check Rates

Hotel Class:

2001 Post Oak Boulevard

Houston, 77056-4401 View map

4-Star Hotel Rank: 13 of 30
Average review rating: 3.91

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (890) , Travelocity (3) , TripAdvisor (196) , YahooTravel (16)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) annoy (4) avoid (2) awful (2) bad (19) bare (2) broken (3) chipped (2) complain (6) complaint (6) dated (12) difficult (2) dirty (5) disappoint (9) downside (3) expensive (15) filthy (2) hard (12) horrible (3) lack (6) letdown (2) loud (9) mold (4) negative (8) noise (13) noisy (4) outdated (3) overcharged (2) overpriced (5) poor (7) pricey (2) problem (23) ridiculous (3) roach (3) rude (10) shock (5) shortcomings (1) slow (12) smell (4) smoker (6) stained (2) terrible (3) tiny (6) uncomfortable (2) unfortunate (6) unfriendly (2) weird (2) worn (7) worst (5) wrong (3)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
$ (2) night (3) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We got the room on Priceline for $60, so it's hard to complain.

"Comfortable stay " Read full review on TripAdvisor 11/10/2011 Vote

2. I don't know why a lot of people are complaining about this hotel.

"Satisfied.... yet it does have its flaws. " Read full review on TripAdvisor 9/27/2011 Vote

3. complained by phone to front desk and within 5 minutes someone had arrived with a key to a better room.

"Aging hotel with poor infrastructure saved by good staff " Read full review on TripAdvisor 2/28/2010 Vote

4. However, after complaining the first night about the smoke and being reassured that they would fix it, it was horribly worse the second night, when the other guests also had their friends over in the rooms to view the fireworks - all smokers it seemed.

"Unattractive and uncomfortable " Read full review on TripAdvisor 11/29/2008 Vote

5. After trying to withstand it for about 45 minutes, we finally had to complain.

Read full review on MyTravelGuide 7/16/2008 Vote

6. I had to call and complain of neighbor noise or laughing and partying until way after 2 am.

Read full review on MyTravelGuide 11/21/2007 Vote

7. I had the manager come to my room and complained to him in person.

"OK for business " Read full review on TripAdvisor 10/8/2007 Vote

8. During the check-in process, after complaining, I was upgraded to a suite for only $10/night.

"OK for business " Read full review on TripAdvisor 10/8/2007 Vote