Icon Hotel, Houston, Mistake

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Rank

6th

Out of 718

Icon Hotel	Average Price: $184 Check Rates

Hotel Class:

220 Main Street

Houston, 77002 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 4.3

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (35) , Travelocity (5) , TripAdvisor (226) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 4 comments.

The following words were used in comments with Mistake:
desk (2) offers (2)

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1. They did not even offer an option with a surcharge for the mistake.

"Not allowed to check in " Read full review on TripAdvisor 8/24/2011 Vote

2. We booked our hotel for a week after we actually arrived (our mistake, yes) but the front desk refused to change our reservation, despite the fact that they were offering cheaper rooms than what we booked at (hotwire) for the nights we needed.

"Not allowed to check in " Read full review on TripAdvisor 8/24/2011 Vote

3. I called the front desk and they admitted a mistake had been made and they would remove the charge from the bill, which they did by the time we checked out.

"Lovely Hotel With Unsophisticated Services " Read full review on TripAdvisor 2/19/2007 Vote

4. We were on the 11th floor facing downtown, big mistake.

"I am now Deaf of all the noise! " Read full review on TripAdvisor 12/18/2006 Vote