Icon Hotel, Houston, Issue

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Rank

6th

Out of 718

Icon Hotel	Average Price: $184 Check Rates

Hotel Class:

220 Main Street

Houston, 77002 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 4.3

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (35) , Travelocity (5) , TripAdvisor (226) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Issue

Appears in 18 comments.

The following words were used in comments with Issue:
busy (2) customer (2) desk (4) not (2) reservation (2) room (3) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had another issue later in my stay (I was there five days) with the key to my room.

"AMAZING HOTEL!!! AND AMAZING FOOD!!! " Read full review on TripAdvisor 12/3/2011 Vote

2. I had an issue with figuring out how to work the tub the first night because there are two faucets.

"AMAZING HOTEL!!! AND AMAZING FOOD!!! " Read full review on TripAdvisor 12/3/2011 Vote

3. My ice took about five minutes to arrive---which is great, but I can see that becoming an issue during busy and peak periods.

"A great first time experience at the Hotel Icon " Read full review on TripAdvisor 4/21/2011 Vote

4. It's not a major issue.

"nice downtown hotel " Read full review on Expedia 2/2/2010 Vote

5. They have tried (unsuccessfully) to address these issues with double-pane glass, but it doesn't work, really.

"Getting very "tired" and needs attitude adjustment - NOT 4 stars! " Read full review on TripAdvisor 1/11/2010 Vote

6. With the niceness of everything else, I was expecting a flat screen, but that was a minor issue.

"Lovely Hotel with Friendly Staff " Read full review on TripAdvisor 6/28/2009 Vote

7. The man next to us had an issue because I over heard the bartender comp his drink.

"This is suppose to be a luxury hotel? Not at all...it's a joke " Read full review on TripAdvisor 2/17/2009 Vote

8. I'm the manager at my place of business and when there is an upset customer or an issue that needs my attention I try to take care of them then and now and have other employees help other customers.

"This is suppose to be a luxury hotel? Not at all...it's a joke " Read full review on TripAdvisor 2/17/2009 Vote

9. I call the front desk to see what the issue was.

"This is suppose to be a luxury hotel? Not at all...it's a joke " Read full review on TripAdvisor 2/17/2009 Vote

10. Luckily, we had enough reason to doubt (from several other issues with the front desk and room service in particular) that we set our alarm and went down to the front desk to check on the car.

"Funky & Fun, But Inconsistent Service " Read full review on TripAdvisor 7/14/2008 Vote