Fairmont Dallas, Dallas, Complaint

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Rank

13th

Out of 453

Fairmont Dallas	Average Price: $198 Check Rates

Hotel Class:

1717 North Akard Street

Dallas, 75201 View map

4-Star Hotel Rank: 8 of 20
Average review rating: 3.73

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (65) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (273) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 24 comments.

The following words were used in comments with Complaint:
charged (2) complaints (24) desk (3) experience (2) good (2) hot (2) night (2) room (5) starbucks (2)

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1. Only complaint is the poor lighting in the room.

"Nice Hotel; Spacious Room " Read full review on TripAdvisor 4/12/2012 Vote

2. Nice people take complaints but do nothing to help.

"eat somewhere else " Read full review on TripAdvisor 1/23/2012 Vote

3. The only slight complaint that I had was the there was a stain on the carpet in the room, and it was obvious to see, which took away from the luxury feel.

"Loved Fairmont Gold " Read full review on TripAdvisor 12/30/2011 Vote

4. The health facility is a little small but the equipment is in good condition so no complaints there.

"Great business hotel " Read full review on TripAdvisor 12/22/2011 Vote

5. My only complaint was about the heating/AC.

"Nice Stay " Read full review on TripAdvisor 11/10/2011 Vote

6. My (insignificant) complaint was that it was very difficult to reach anyone at the front desk on the overnight shift on Saturday night.

"Pleasant stay, friendly staff, but the overnight shift needs help " Read full review on TripAdvisor 10/23/2011 Vote

7. All around, no complaints, and I would definitely consider staying here again when I'm in Dallas.

"Nice hotel " Read full review on TripAdvisor 10/18/2011 Vote

8. I stayed there for 4 nights and have no complaints.

"Great hotel, great value " Read full review on TripAdvisor 9/10/2011 Vote

9. The valet available any time and the only complaint is that they do take about 15 mins to get your car.

"A Classy Hotel but valet needs some work. " Read full review on TripAdvisor 9/1/2011 Vote

10. My only complaint was that the hallways were very hot.

"Great hotel, amazing Concierge Floor " Read full review on TripAdvisor 6/5/2011 Vote