Cleveland Clinic Guest House, Cleveland, Complaint

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Rank

11th

Out of 115

Cleveland Clinic Guest House	Average Price: $112 Check Rates

Hotel Class:

9601 Euclid Avenue

Cleveland, 44106 View map

3-Star Hotel Rank: 9 of 22
Average review rating: 3.21

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (159) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) appalled (4) avoid (4) awful (8) bad (31) barely (3) broke (3) broken (8) bugs (3) chipped (3) complain (10) complaint (5) difficult (7) dirt (4) dirty (28) disappoint (16) expensive (8) filthy (15) hard (16) horrible (10) issue (13) lack (8) loud (4) mediocre (3) mistake (3) negative (13) noisy (4) odor (6) outdated (3) overpriced (6) peeling (3) poor (11) problem (37) ridiculous (4) rock (3) rude (15) shame (3) sick (20) slow (17) smell (13) terrible (14) unacceptable (3) uncomfortable (9) unfortunate (6) unfriendly (4) unhappy (3) worn (4) worst (3) would have liked (3) wrong (5)

Complaint

Appears in 10 comments.

The following words were used in comments with Complaint:
comfortable (2) complaints (10) desk (2) internet (2) lacking (2) management (2) not (3) room (3) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is that there isn't internet access in the rooms.

"Great location and friendly service. " Read full review on TripAdvisor 4/14/2012 Vote

2. I have no complaints and I've stayed in many hotels.

"Refreshing to see such great customer service ! " Read full review on TripAdvisor 1/10/2012 Vote

3. The only complaint I had was that it took 5+ minutes for the shower water to get warm.

"I was very glad to find this place! " Read full review on TripAdvisor 1/8/2012 Vote

4. I recently stayed at the guesthouse and i must say i have no complaints it was comfortable and convient, its not the Ritz so what does anyone expect.

"It is not the Ritz " Read full review on TripAdvisor 9/16/2010 Vote

5. Only two minor complaints, our mini fridge did not work the whole week we were there.

"Wonderful! " Read full review on Expedia 4/28/2009 Vote

6. Front desk staff was not the friendliest folks but my only real complaint is in the lack of internet connectivity (wired or wireless) in the rooms (unreliable wireless available in the lobby only).

"It Gets The Job Done - It's not a vacation! " Read full review on YahooTravel 2/13/2009 Vote

7. Our main complaint was the lack of trash pickup.

"Helpful front desk staff, but " Read full review on TripAdvisor 9/28/2008 Vote

8. complaints were addressed quickly and professionally, the rooms themselves were clean and comfortable, and as noted convenience to my father during his recovery period was optimum.

"Convenience with a few glitches at the Cleveland Clinic Guest House " Read full review on TripAdvisor 2/1/2008 Vote

9. My only complaint would be the cost, and I feel ashamed even saying anything given the excellent service we received.

"Excellent " Read full review on YahooTravel 9/4/2007 Vote

10. First complaint was literally laughed at by front desk manager, complained again at the shift change, and that manager allowed us to check out and leave without paying for 2nd night.

"Horrible " Read full review on Travelocity 4/1/2006 Vote