Renaissance Cleveland, Cleveland, Rude

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OpinionWell
Rank

5th

Out of 115

Renaissance Cleveland	Average Price: $248 Check Rates

Hotel Class:

24 Public Square

Cleveland, 44113 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (7) bad (23) barely (3) bit dated (4) broken (8) chipped (4) complain (7) complaint (5) dated (14) difficult (11) dingy (5) dirty (9) disappoint (20) disgust (4) expensive (25) filthy (5) flaws (5) hard (21) issue (25) lack (6) loud (12) lousy (4) mildew (3) mold (6) negative (12) noise (23) odor (4) outdated (11) overpriced (8) peeling (5) poor (13) poorly (4) pricey (4) problem (18) ridiculous (6) rock (48) rude (10) slow (13) smell (16) stained (6) terrible (10) tiny (14) uncomfortable (4) unfortunate (8) unsafe (4) weird (4) worn (9) worst (10) wrong (3)

Rude	Appears in 32 comments.

The following words were used in comments with Rude:
bar (2) bartender (3) bill (2) checkout (2) clerk (6) desk (7) employee (2) excellent (2) extremely (3) hotel (12) informative (2) management (2) never (2) not (3) price (4) room (4) small (2) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is the most unfriendly, rude, and basically uncaring group of hotel employees I've ever encountered.

"Worst Hotel Stay EVER!!!! " Read full review on TripAdvisor 3/26/2012 Vote

2. Virtually every hotel employee I encountered was surly, if not positively rude; and I am not a high-maintenance guest.

"Don't Believe the Good Reviews " Read full review on TripAdvisor 8/31/2011 Vote

3. I wouldn't say they were rude but I wouldn't say they were overly friendly either (as I walked to my room, I passed a member of the housekeeping staff who didn't even acknowledge my presence).

"Nice hotel, as far as downtown hotels go. " Read full review on TripAdvisor 8/15/2011 Vote

4. The staff members I interacted with were unaccommodating and some were even outright rude.

"Outdated and Terrible Customer Service " Read full review on TripAdvisor 1/20/2011 Vote

5. The only real negative I encountered was a completely inattentive and rude bartender.

"Great location and staff " Read full review on TripAdvisor 8/30/2009 Vote

6. The security was rude and quite frankly scary.

Read full review on MyTravelGuide 7/3/2009 Vote

7. The staff (other than the front desk) was rude.

Read full review on MyTravelGuide 7/3/2009 Vote

8. The front desk clerk was rude from the beginning.

"No Place For A Heart Patient " Read full review on Expedia 4/13/2009 Vote

9. The front desk clerk ( SALLY ) was so rude.

"Not A Good Experience " Read full review on Expedia 4/8/2009 Vote

10. i would never stay here or recoomend this rude hotel ever.

"Overpriced Small Rooms Rude Service " Read full review on Expedia 12/10/2008 Vote