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Rank
5th
Out of 115

Renaissance Cleveland

Average Price: $248  
 
Hotel Class:
24 Public Square
Cleveland, 44113 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 33 comments. 
The following words were used in comments with Lack:
area (3)   great (3)   hotel (9)   lacking (35)   new (2)   nice (4)   night (2)   not (4)   old (2)   park (4)   personable (2)   pool (2)   quality (2)   rating (2)   recommend (3)   refrigerator (2)   room (11)   service (3)   size (3)   staff (2)    
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1. The rooms were tiny and lacking updates.
"Friendly Staff, Bad Accomodations " Read full review on TripAdvisor   9/15/2011 Vote      
2. The lack of beds and room size aside, one may consider the hotel to be 'classic', 'historic' or 'quaint' but to me it just seemed old and worn.
"I was warned!! " Read full review on TripAdvisor   7/26/2011 Vote      
3. What it may lack in TV flatness (really? you come to a hotel to watch TV?) or spanking new soft goods, it makes up for in history, quality of build and elegance.
"They don't make them like this anymore--enjoy it while you can. " Read full review on TripAdvisor   6/7/2011 Vote      
4. Room service lacked any love, and took quite awhile, when it came it clearly looked like it had been sitting for the 40 minutes it took to come.
"4 stars, questionable. " Read full review on TripAdvisor   4/13/2011 Vote      
5. I also found their customer service to be incredible lacking, bordering on unacceptable.
"Outdated and Terrible Customer Service " Read full review on TripAdvisor   1/20/2011 Vote      
6. What the room lacked in technical upgrades, it made up for in size and character.
"Excellent service sets the hotel apart " Read full review on TripAdvisor   12/9/2010 Vote      
7. I found it refreshing to stay here compared to the generic, sterile, personality-lacking boxes I've stayed at recently.
"Stunning hotel with charm and grace! " Read full review on TripAdvisor   8/31/2010 Vote      
8. I probably will not stay again because of the issue with lack of good AC.
"Hotel needs work! " Read full review on TripAdvisor   6/9/2010 Vote      
9. It's a comfortable hotel where the staff will take care of you, but lacking in some of the luxury items that you would expect from the Renaissance.
"Needs a serious face lift. " Read full review on TripAdvisor   4/12/2010 Vote      
10. I left with a very reasonable bill, and a nice stay as compared to those that stayed at any of the CC hotels (which are lacking in comfort, a bit too much like the hospital, located in a not so great area, and very very expensive).
"wonderful beautiful hotel with fantatsic friendly employes " Read full review on TripAdvisor   2/21/2010 Vote      
   
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