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Rank
5th
Out of 115

Renaissance Cleveland

Average Price: $248  
 
Hotel Class:
24 Public Square
Cleveland, 44113 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 27 comments. 
The following words were used in comments with Poor:
$ (4)   area (3)   bathroom (5)   bed (5)   bus (3)   clean (4)   club (3)   customer (3)   eat (4)   elevator (5)   hotel (4)   night (3)   not (10)   old (3)   park (4)   peeling (3)   public (3)   room (15)   service (10)   wallpaper (3)    
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1. CONS: poor customer service, some very small rooms, long waits for elevators, tired decor, old and tight parking garage ($22/night).
"I was warned!! " Read full review on TripAdvisor   7/26/2011 Vote      
2. This is a poor excuse for a hotel.
"Friendly Staff; Terrible Management " Read full review on TripAdvisor   7/24/2011 Vote      
3. Another reviewer mentioned the appearance of the elevator interior and I agree, it makes a poor impression each time you enter the elevator.
"I enjoyed my stay. " Read full review on TripAdvisor   9/19/2010 Vote      
4. Had dinner at Sans Souci Sunday night and what did I see? Some poor soul eating dinner out of a trash can at the bus stop.
"Oh, the view! " Read full review on TripAdvisor   8/25/2010 Vote      
5. Still beautiful public areas but smallish rooms, poor service and now bordering on dangerous area.
"Oh, the view! " Read full review on TripAdvisor   8/25/2010 Vote      
6. I woke up Saturday morning and looked out at Lake Erie and Public Square and what did I see? Some poor soul eating breakfast out of a trash can at the bus stop.
"Oh, the view! " Read full review on TripAdvisor   8/25/2010 Vote      
7. I woke up Sunday morning and looked out at Lake Erie and Public Square and what did I see? Some poor soul eating breakfast out of a trash can at the bus stop.
"Oh, the view! " Read full review on TripAdvisor   8/25/2010 Vote      
8. The food in the club lounge was really poor and the service not up to scratch for club level - im starting to think in the USA eating in the buffett is better than Club to be honest.
"Comfortable stay could use some updating " Read full review on TripAdvisor   4/27/2010 Vote      
9. poor service in the bar (I asked for a very cold martini, and it wasn't).
"A bit dated " Read full review on TripAdvisor   4/23/2010 Vote      
10. Finally, my room itself was dark (poor lighting) and overlooked other rooms.
"Historic is sometimes not all that " Read full review on TripAdvisor   11/28/2009 Vote      
   
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