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Rank
5th
Out of 115

Renaissance Cleveland

Average Price: $248  
 
Hotel Class:
24 Public Square
Cleveland, 44113 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 13 comments. 
The following words were used in comments with Complain:
$ (2)   desk (4)   hotel (5)   lacking (2)   management (2)   night (3)   noise (2)   not (3)   problem (2)   room (3)   suite (2)    
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1. Everyone was complaining about it.
"OLD Historic hotel, but needs improvement. " Read full review on TripAdvisor   4/16/2012 Vote      
2. A fellow passenger on the small elevator complained to me that this hotel is "so outdated".
Read full review   8/24/2011 Vote      
3. I again went to the desk to complain.
"Very disappointed!! " Read full review on TripAdvisor   7/25/2011 Vote      
4. Too much upkeep, and some people oddly complain when something is not 'just like other hotels.
"They don't make them like this anymore--enjoy it while you can. " Read full review on TripAdvisor   6/7/2011 Vote      
5. We paid full price for the hotel ($200/night) through a third party, which when we complained to the manager about the hall of screaming drunk teenagers, he simply stated that if we had purchased the room directly through the hotel he could have moved us to the restricted club suites for $20 more, but we did not and thus we stayed up all night listening to our neighbors slam doors and run to and from each others rooms.
"Never on New Year's Eve " Read full review on TripAdvisor   11/18/2009 Vote      
6. Many complain that it is "old" however it is an Ohio historic landmark - cannot make extreme renovations because of this.
"Absolutely Perfect Hotel! " Read full review on TripAdvisor   7/12/2009 Vote      
7. per night), so I did not complain directly.
"Did not meet expectations " Read full review on TripAdvisor   11/9/2008 Vote      
8. We complained to the front desk and the noise stopped for about a half an hour and then started up again.
Read full review on MyTravelGuide   8/15/2008 Vote      
9. We complained to the front desk and the noise stopped for about a half an hour and then started up again.
Read full review on MyTravelGuide   8/15/2008 Vote      
10. This is perfectly understandable, but the person I spoke to was quite indignant about being asked such a question, and didn`t seem to think that lack of heat was a problem worth complaining about.
"No Heat Provided " Read full review on TripAdvisor   3/8/2007 Vote      
   
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