Renaissance Cleveland, Cleveland, Complaint

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OpinionWell
Rank

5th

Out of 115

Renaissance Cleveland	Average Price: $248 Check Rates

Hotel Class:

24 Public Square

Cleveland, 44113 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (1001) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 38 comments.

The following words were used in comments with Complaint:
bathroom (3) bed (3) chair (3) clean (4) comfortable (3) complaints (38) elevator (3) hotel (10) not (6) old (4) park (3) pool (6) room (10) service (2) shower (4) slow (2) staff (2) street (2) tub (2) valet (2)

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1. I had read many complaints about the rooms being hot and the elevators being slow.

"Beautiful hotel and very historic " Read full review on TripAdvisor 4/23/2012 Vote

2. Bathroom was huge and my only minor complaint was that maybe the tile maybe needs to be replaced.

"My take on the Renaissance Cleveland " Read full review on TripAdvisor 9/12/2011 Vote

3. Just two minor complaints.

"Noisy but Nice " Read full review on TripAdvisor 6/20/2011 Vote

4. The garage which was a source of many complaints, was all that was written about it.

"Grand hotel " Read full review on TripAdvisor 5/31/2011 Vote

5. *ONLY complaints* - Update the TVs - I know it's expensive to do, but I think that many people (ahem, US) would've probably purchased an on-demand movie if it had been a nicer tv.

"Antique and beautiful is NOT outdated! " Read full review on TripAdvisor 3/2/2011 Vote

6. Some reviewers have commented about the old style TV, but I have no complaint.

"I enjoyed my stay. " Read full review on TripAdvisor 9/19/2010 Vote

7. Wonderful hotel, helpful staff, no complaints.

"Great Hotel " Read full review on TripAdvisor 12/31/2009 Vote

8. Only complaint is they put us close to the elevator.

"Don’t stay close to elevator " Read full review on Expedia 7/5/2009 Vote

9. I have a complaint with the security end of the hotel.

Read full review on MyTravelGuide 9/5/2008 Vote

10. Only complaint would be self park is not easy, and valet is pricy.

Read full review on MyTravelGuide 8/11/2008 Vote