Copley Square Hotel, Boston, Complaint

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Rank

20th

Out of 197

Copley Square Hotel	Average Price: $330 Check Rates

Hotel Class:

47 Huntington Avenue

Boston, 02116 View map

3-Star Hotel Rank: 3 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (75) , MyTravelGuide (537) , Travelocity (5) , TripAdvisor (497) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) a bit small (8) annoy (8) annoyance (3) avoid (6) awkward (3) bad (18) big deal (3) broken (3) chipped (2) claustrophobic (4) complain (10) complaint (21) cramped (5) difficult (5) disappoint (17) disturbing (5) downside (12) expensive (24) hard (20) hardly (3) hassle (3) hate (4) inconvenient (4) issue (26) lack (12) loud (20) negative (17) noise (83) noisy (23) overpriced (5) poor (4) pretentious (4) pricey (12) problem (46) ridiculous (6) shame (3) slow (9) smell (12) sophisticated (8) terrible (4) tiny (36) too small (12) unacceptable (3) uncomfortable (3) unfortunate (10) weird (4) worst (4) would have liked (6) wrong (6)

Complaint

Appears in 38 comments.

The following words were used in comments with Complaint:
area (2) bathroom (7) clean (3) club (3) complaints (38) great (5) high (6) hotel (9) internet (3) location (3) noise (4) not (7) park (3) phone (4) price (4) room (12) sleep (2) small (3) staff (3) wall (3)

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1. The *only* complaint we had was the restaurant, Xhale.

"Lovely hotel, terrific staff, terrible restaurant (but don't let that deter you) " Read full review on TripAdvisor 3/28/2012 Vote

2. My only real complaints would be short selection of tv channels w/ a grainy picture on some (surprising for a newer lcd) and the lack of wall outlets throughout the room.

"Boutique hotel, accommodating staff, extremely convenient " Read full review on TripAdvisor 3/16/2012 Vote

3. I read lots of complaints about noise but I never heard any.

"Nice boutique hotel in a great n-hood. " Read full review on TripAdvisor 1/5/2012 Vote

4. My only complaint was that the room smelled a little musty when I arrived, but I left the window open while I went out and it aired out.

"Underrated boutique hotel in Boston " Read full review on TripAdvisor 12/27/2011 Vote

5. Only complaint was high fee for Valet Parking of $42/night plus tips, but then again it's Boston.

"Lovely Boutique Hotel w Friendly Service in Perfect Location " Read full review on TripAdvisor 12/26/2011 Vote

6. My only slight complaint was the cell phone reception, which was not good in my room on the top floor of the hotel.

"Clean hotel-Great service-spotty cell phone reception in room " Read full review on TripAdvisor 11/25/2011 Vote

7. 'My only complaint is minor---they seem to have some issue with their phone system.

"Repeat Customer " Read full review on TripAdvisor 11/8/2011 Vote

8. The only complaint I have is that they need to furnish housekeeping with vacuum cleaners that can go under their furniture.

"Grand Hotel " Read full review on TripAdvisor 10/4/2011 Vote

9. We parked our car on a side street having missed the proper entrance and the valet retrieved the car without complaint and parked it.

"Flawless service and very comfortable accommodations. " Read full review on TripAdvisor 9/25/2011 Vote

10. The dog fee is a little high, but obvioulsy, after all that happened, we have no complaint.

"Never treated better! " Read full review on TripAdvisor 9/6/2011 Vote