Courtyard Boston, Boston, Complaint

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Rank

32nd

Out of 197

Courtyard Boston	Average Price: $345 Check Rates

Hotel Class:

275 Tremont Street

Boston, 02116 View map

3-Star Hotel Rank: 8 of 37
Average review rating: 3.6

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (58) , MyTravelGuide (344) , Travelocity (9) , TripAdvisor (700) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (7) annoy (8) avoid (14) awful (6) awkward (5) bad (51) broke (5) broken (16) chipped (5) claustrophobic (4) complain (18) complaint (19) cramped (8) dated (7) difficult (7) dingy (9) dirty (18) disappoint (32) disturbing (4) downside (8) expensive (37) frustrated (4) hard (18) hardly (4) horrible (10) issue (42) lack (15) loud (46) mold (5) negative (18) noise (131) noisy (27) outdated (6) overpriced (12) poor (17) pricey (14) problem (82) rock (10) rude (10) slow (14) smell (21) terrible (13) tiny (46) uncomfortable (12) unfortunate (9) unsafe (4) weird (4) worn (11) worst (18) wrong (13)

Complaint

Appears in 40 comments.

The following words were used in comments with Complaint:
car (3) club (3) complaints (40) desk (3) floor (5) good (2) helpful (2) hotel (5) music (4) noise (7) not (5) odor (2) old (2) phone (2) price (2) room (22) small (2) staff (3) street (2) wireless (2)

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1. But before we got the complaint to each other out of our mouths, they had turned on the air.

"Ok, not really 5 stars, but they don't deserve some 1 stars they're getting, either " Read full review on TripAdvisor 4/23/2012 Vote

2. I wouldn't knock myself out to stay here again, but we had plenty of room (but we did book a suite), a bathtub (I've seen complaints about a lack thereof), NO issue with noise (we were on the 12th floor, though), the room was clean and odor free, and the staff were smiling and helpful at all times (and patient with a 3 year old who wanted to 'pay' with our room key each time we went through the lobby so he could get a piece of candy).

"Ok, not really 5 stars, but they don't deserve some 1 stars they're getting, either " Read full review on TripAdvisor 4/23/2012 Vote

3. In addition to interior issues, we found it necessary to contact the front desk to report a drunk couple fighting in the hallway outside our door, loud banging noices coming from adjoining rooms, loud music downstairs on the street level with several Boston police responding to the complaint.

"what is happening to Marriott.... " Read full review on TripAdvisor 2/12/2012 Vote

4. The only complaint I had was the last night of my stay it was snowy and cold.

"Beautiful room, excellent location, but who turned off the heat?? " Read full review on TripAdvisor 2/10/2012 Vote

5. Not a single complaint against this property.

"Great hotel, Great location, Great everything! " Read full review on TripAdvisor 1/16/2012 Vote

6. ) Nonetheless, minor annoyances (my in-laws had adjoining room with no complaints.

"NICE PLACE " Read full review on TripAdvisor 1/15/2012 Vote

7. Rooms were comfy, no complaints there at all.

"Not dissapointed " Read full review on TripAdvisor 1/2/2012 Vote

8. No complaints about this hotel.

"Great location. Friendly staff. " Read full review on TripAdvisor 11/7/2011 Vote

9. One final complaint which must be added; the room had a subtle but repulsive odor reminiscent of a sick-room.

"Sleepless Boston nights " Read full review on TripAdvisor 11/4/2011 Vote

10. Room on 8th floor facing the street, very noisey asked to change rooms no hesitation by the staff to change our room, only complaint was we didn't get the same type of room, it was smaller and no LCD TV had an old tellie.

"Noisy Street " Read full review on TripAdvisor 9/20/2011 Vote