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OpinionWell
Rank
32nd
Out of 197

Courtyard Boston

Average Price: $345  
 
Hotel Class:
275 Tremont Street
Boston, 02116 View map  
3-Star Hotel Rank: 8 of 37
Average review rating: 3.6
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (58) , MyTravelGuide (344) , Travelocity (9) , TripAdvisor (700) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 28 comments. 
The following words were used in comments with Complain:
bar (2)   bill (2)   breakfast (2)   change (2)   charged (2)   desk (6)   floor (3)   hotel (6)   management (2)   night (4)   nightclub (2)   noise (3)   not (11)   order (2)   phone (3)   room (15)   sleep (2)    
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1. I was on the 8th floor, and didn't hear anything, but I read other people complain - so watch this if you are booking on a Saturday night.
"It's the definition of 3 star! (not great, not bad) " Read full review on TripAdvisor   5/9/2012 Vote      
2. First night after calling the front desk to complain maintenance brought up a space heater.
"Awful Hotel " Read full review on TripAdvisor   3/19/2012 Vote      
3. I have following complains- rooms are above two bars, which are very noisy at night- the phone in our room is not working properly- bellman, front-desk people are not helpful and not professional (my car is NOT even locked by valet parking guys)- no complimentary breakfast, which should be provided at a 3-star hotelIn summary, I will not choose to stay in the hotel in the future.
"Not as good as being reviewed " Read full review on TripAdvisor   11/30/2011 Vote      
4. Many reviewers complain about the size of the rooms.
"Friendly staff, awesome location, boutique hotel. " Read full review on TripAdvisor   8/8/2011 Vote      
5. After waiting more than an hour for the 'accessible' room, we were shown to a tiny room--not 'accessible'--there were no characteristic grab bars, and the bathroom door was too narrow for a wheelchair, so I suspect the front desk made up the 'accessible' story to keep us from complaining.
"Marriott name does not guarantee quality " Read full review on TripAdvisor   9/30/2010 Vote      
6. Our room was on the backside of the hotel, so we didn't get any of the street noise and nightclub noise that others have complained about, but the walls are extremely thin.
"small rooms and noisy " Read full review on TripAdvisor   6/29/2010 Vote      
7. complained to marriott on their website afterwards and they would only offer me useless points on their rewards card, which i declined.
"did not meet their or my standards " Read full review on TripAdvisor   4/21/2010 Vote      
8. Also, both nights I stayed here I came across many very loud patrons who woke me from my sleep, to the point I had to complain.
Read full review on MyTravelGuide   10/29/2009 Vote      
9. We stayed on the 10th floor and didn't hear any of the nightclub music others have complained about.
"Not a great place for family with young children or those on a budget. " Read full review on TripAdvisor   10/13/2009 Vote      
10. Happened to bump into the house keeper on this floor, after we had complained about room, who guided us into requesting a corner room, room 1129.
"Good base " Read full review on TripAdvisor   7/4/2009 Vote      
   
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