Luxor Hotel Las Vegas, Las Vegas, Complain

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OpinionWell
Rank

35th

Out of 481

Luxor Hotel Las Vegas	Average Price: $101 Check Rates

Hotel Class:

3900 Las Vegas Blvd S

Las Vegas, 89119 View map

4-Star Hotel Rank: 14 of 28
Average review rating: 3.32

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (110) , MyTravelGuide (2165) , Travelocity (481) , TripAdvisor (5611) , YahooTravel (611)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 521 comments.

The following words were used in comments with Complain:
$ (32) clean (20) desk (32) fee (16) free (16) good (18) hotel (70) liked (35) management (40) much (29) never (23) night (43) not (121) price (17) problem (16) reviews (34) room (199) staff (20) upgraded (18) walking (19)

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1. The next morning, at check out, we complained and they asked why we didn't ask for a new room.

"Will never go back " Read full review on TripAdvisor 5/21/2012 Vote

2. Still nothing to complain about during our stay, good value and pretty cool to be staying in a pyramid.

"Great service and rooms, just a bit average for Vegas " Read full review on TripAdvisor 5/13/2012 Vote

3. Had booked 3 rooms one of the rooms where my sisters was stayed came her nasty rash all over her body and when we complain they gave us a useless paper to write down the complain and sai they could do nothing.

"Worse horrible experience Ever in a hotel. " Read full review on TripAdvisor 5/9/2012 Vote

4. If a person complains about this place then they have to be the kind that nothing will please them.

"Here we come again as it was so great in 2011 " Read full review on TripAdvisor 5/8/2012 Vote

5. complained to someone at the valet desk that snatched the keys from my wife, mumbled something and took off.

"Luxor Is exactly what everyone says, good and bad " Read full review on TripAdvisor 5/6/2012 Vote

6. We got the room rate real cheap ( Below $50) so one cannot complain too much.

"Not bad if you get it cheap! " Read full review on TripAdvisor 4/29/2012 Vote

7. To those complaining that it's too far down the strip, first of all, did you not check that BEFORE you booked? And second of all, if people didn't walk at a complete snail's pace, it would only take you 30 mins to walk from one end of the Strip to the other, including stops for photo ops (as we did).

"Amazing experience! " Read full review on TripAdvisor 4/24/2012 Vote

8. I had read a lot of reviews about the Luxor complaining about everything from the staff, to the rooms, to the restaurants.

"Amazing experience! " Read full review on TripAdvisor 4/24/2012 Vote

9. I went straight back down to reception and complained.

"Drop the hard sell guys! " Read full review on TripAdvisor 4/23/2012 Vote

10. When we checked out we complained again and were told we would be refunded out resort fee, which was charged when we arrived at the hotel and told that was not included in the package deal.

"So-So " Read full review on TripAdvisor 4/23/2012 Vote