4. Pros - Location is good, monorail is close, bus stop is close, lots of great food in your hotel, good size of hotel not too big not too small, zumanity was great, Madison Ave room was great (after we upgraded too it), comfortable beds, best pizza, staff was friendly, view was good (after we upgraded too madison suite) Cons - We orginally got the 'parkave' suite, when going to shower at 5am there was no hot water, literally nothing would come out of tap, we called down and were told that in the park ave suites you have to run the water for 10 min before getting hot water to come out, they said this as if that is totally normal.