Red Rock Casino, Las Vegas, Shock

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OpinionWell
Rank

13th

Out of 481

Red Rock Casino	Average Price: $170 Check Rates

Hotel Class:

11011 West Charleston Boulevard

Las Vegas, 89135 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (33) , TripAdvisor (1345) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 10 comments.

The following words were used in comments with Shock:
customer (2) resort (2) rock (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The reason I took the time to write this is:a) for a place whose lifeblood is hospitality, I am shocked at the number of details this 'resort' missed and b) I was the one who suggested we try the Red Rock and my husband obliged.

"Hits, but mostly misses at Red Rock " Read full review on TripAdvisor 11/30/2011 Vote

2. It was really a shock to open the door (yes, our keys worked) and find someone else's luggage standing inside the door as if the people were maybe waiting to move to a different suite.

"An Almost Perfect Resort " Read full review on TripAdvisor 6/6/2009 Vote

3. We were shocked to learn upon our arrival the pools were closed for annual maintenance.

"Disappointed by pool closure " Read full review on TripAdvisor 3/28/2009 Vote

4. The first night we chose LBS, a gourmet burger restaurant and after we got over the initial shock of a $16 burger we really enjoyed the meal.

"Nice to be Away from the Strip " Read full review on TripAdvisor 2/27/2009 Vote

5. My past experiences were so good that I was shocked at this low level of customer service from Red Rock.

"Service is Slipping Here " Read full review on TripAdvisor 12/31/2007 Vote

6. But be prepared to pay RC rates for rooms, and most Ritz properties charge the so-called resort fee which has apparently shocked some of Red Rock`s customers.

"Cool Option in Hot Town " Read full review on TripAdvisor 11/18/2007 Vote

7. I am completely shocked and mortified at how non-family friendly Las Vegas has become.

"Best hotel for families in Las Vegas LOVED IT! " Read full review on TripAdvisor 11/12/2007 Vote

8. We were shocked & discusted by our first bite, but graciously tried to eat two.

"Sumptuous Spa Treatments! " Read full review on TripAdvisor 3/14/2007 Vote

9. All employees i encountered were so nice i was in complete shock.

"Great Stay........ " Read full review on TripAdvisor 6/26/2006 Vote

10. However, I was shocked when I saw 2 Q instead.

"Beautiful Hotel But No Soul. " Read full review on TripAdvisor 6/13/2006 Vote