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Rank
13th
Out of 481

Red Rock Casino

Average Price: $170  
 
Hotel Class:
11011 West Charleston Boulevard
Las Vegas, 89135 View map  
4-Star Hotel Rank: 4 of 28
Average review rating: 4.03
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (27) , Travelocity (33) , TripAdvisor (1345) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 49 comments. 
The following words were used in comments with Rude:
desk (6)   extremely (4)   food (3)   happy (3)   helpful (3)   hotel (5)   management (5)   never (3)   nice (4)   night (2)   not (11)   pool (7)   rock (5)   room (7)   service (7)   small (2)   spa (4)   staff (22)   walking (2)   well (2)    
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1. Forget the gambling the dealers are rude, grumpy, and certainly don't want to be there.
"Second time around is no charmer " Read full review on TripAdvisor   4/24/2012 Vote      
2. I have to say this is a nice property, the attitude of the floor management was terrible, they were rude to my children and family members.
"Hotel Charges & Managers " Read full review on TripAdvisor   3/13/2012 Vote      
3. I called customer service and the man was rude telling me, 'Sorry, but you should have read the website more carefully and opened all of the terms and conditions windows.
"Beware of HIDDEN RESORT FEES!!! " Read full review on TripAdvisor   2/20/2012 Vote      
4. Brittany- Front Desk is rude.
"Like pulling teeth to give them money " Read full review on TripAdvisor   9/24/2011 Vote      
5. The front desk people were rude and unfriendly 'just putting in their hours on the job' but all in all this is a very nice place to stay.
"I loved it and will stay there again " Read full review on TripAdvisor   8/19/2011 Vote      
6. Called today to speak to customer service and their staff was extremely rude on the phone.
"Stay here if you want your stuff to be stolen from your room. " Read full review on TripAdvisor   8/10/2011 Vote      
7. Staff that was allowed into my room went through my bag and stole items, many things in room didn't work, laundry service mixed up our items, food expensive compared to other hotels and the staff in housekeeping are rude.
"Stay here if you want your stuff to be stolen from your room. " Read full review on TripAdvisor   8/10/2011 Vote      
8. My husband insisted on some sort of compensation at which point she said 'you're not even a guest here, you don't have a reservation any longer' How incredibly rude.
"Falsely Advertised Concert Package-This Local is not feeling the love " Read full review on TripAdvisor   8/6/2011 Vote      
9. He instead was laughing & joking with his fellow co-worker (Jennifer), who was an extremely rude hostess.
"Horrible service at the Cafe " Read full review on TripAdvisor   7/14/2011 Vote      
10. I thought it was rude and unneccessary to interrupt an entire conference.
"Hotel policies are inconsistent...Pros and Cons " Read full review on TripAdvisor   7/11/2011 Vote      
   
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