Red Rock Casino, Las Vegas, Complaint

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Rank

13th

Out of 481

Red Rock Casino	Average Price: $170 Check Rates

Hotel Class:

11011 West Charleston Boulevard

Las Vegas, 89135 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (33) , TripAdvisor (1345) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (26) avoid (36) awful (14) bad (114) big deal (12) broken (11) chipped (8) complain (53) complaint (49) crap (19) difficult (29) dirt (7) dirty (13) disappoint (80) disturbing (12) downside (15) expensive (78) frustrated (17) grumpy (6) hard (63) hassle (25) hate (14) horrible (14) inconvenient (20) issue (74) lack (18) loud (43) mediocre (10) mistake (16) negative (57) noise (83) noisy (19) overpriced (28) poor (27) poorly (9) pricey (35) problem (107) ridiculous (23) rock (1551) rude (46) sadly (8) shock (7) slow (26) smell (34) smoker (8) terrible (24) tiny (9) unfortunate (27) worst (10) wrong (32)

Complaint

Appears in 79 comments.

The following words were used in comments with Complaint:
area (4) bathroom (3) biggest (4) breakfast (3) complaints (80) great (3) hotel (7) lacking (3) lighting (7) management (3) much (3) night (5) not (8) pool (7) responsive (2) reviews (2) rock (3) room (23) service (7) shuttle (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My one complaint was the internet.

"Beautiful location, lovely guestrooms and pool " Read full review on TripAdvisor 5/1/2012 Vote

2. My only complaint is in the comping.

"Great Place, Loose Slots, Comps not too great though " Read full review on TripAdvisor 4/2/2012 Vote

3. Another big complaint above and beyond the pool situation was the cleanliness of our room.

"Gorgeous property " Read full review on TripAdvisor 3/27/2012 Vote

4. This was my chief complaint.

"Gorgeous property " Read full review on TripAdvisor 3/27/2012 Vote

5. The only negative complaint I have is about the jacuzzi in our room.

"Great long weekend, but not long enough!!! " Read full review on TripAdvisor 2/27/2012 Vote

6. My only complaint was that the housekeeping was difficult to reach on the phone to order more towels.

"We will definitely be back! " Read full review on TripAdvisor 2/21/2012 Vote

7. My only complaint with the shuttle is that the last one from the strip at night is at 11:00 pm which is much too early for Vegas.

"Top Shelf Hotel and Casino off of the Strip " Read full review on TripAdvisor 1/13/2012 Vote

8. They lied about a promotion, refused to act up my complaint 'i'm sorry, but that was not our department.

"If you want to test the service... try ANY complaint... " Read full review on TripAdvisor 1/1/2012 Vote

9. try ANY complaint.

"If you want to test the service... try ANY complaint... " Read full review on TripAdvisor 1/1/2012 Vote

10. My only complaint was that there is not enough light in the rooms at night, and they are very dark.

"Really quite nice, the rooms are too dark " Read full review on TripAdvisor 12/12/2011 Vote