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Out of 481

Signature Mgm Grand

Average Price: $181  
 
Hotel Class:
145 East Harmon Avenue
Las Vegas, 89109 View map  
4-Star Hotel Rank: 1 of 28
Average review rating: 4.55
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (92) , Travelocity (136) , TripAdvisor (3335) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 60 comments. 
The following words were used in comments with Rude:
arrival (5)   bags (2)   concierge (2)   customer (4)   desk (4)   employee (3)   helpful (3)   hotel (3)   informative (3)   liked (4)   management (3)   not (18)   party (3)   personable (4)   pool (3)   reservation (6)   room (7)   service (9)   staff (11)   unhelpful (2)    
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1. We only encountered one unfriendly, rude employee in the wee hours of a morning, at the front Tower 2 desk, in our entire 5 nights stay.
"Have a Resort Holiday in the middle of Las Vegas! " Read full review on TripAdvisor   5/19/2012 Vote      
2. The valet was rude, the wait at the front counter was long, and when we tried to ask for information on places to go to, no one can help us.
"Only good part is Great room " Read full review on TripAdvisor   4/27/2012 Vote      
3. She proceeded to be short and rude even after I explained that I wanted to inform her and also asking if anyone has reported the problem.
"Thee most beautiful room!!! " Read full review on TripAdvisor   3/26/2012 Vote      
4. Have to call for housekeeping and lady was rude acted like she couldn't bring us just towels and toiletries.
"Great MGM hotel bad housekeeping service with blue chip " Read full review on TripAdvisor   2/12/2012 Vote      
5. Couldn't even get in the hotel before we were met with rude employees over the phone and in person when we arrived.
"Ignorant and arrogant employees from start to finish. " Read full review on TripAdvisor   2/6/2012 Vote      
6. We all (10 of us) used a third party travel site to make our reservations and never encountered rudeness from the staff.
"Great experience " Read full review on TripAdvisor   1/8/2012 Vote      
7. Lastly, I read reviews about people using a third party to make their reservations and how rude the staff was because they did not make their reservations through MGM Signature.
"Great experience " Read full review on TripAdvisor   1/8/2012 Vote      
8. The Signature has vastly overpriced rooms, with a rude and less then accommodating hotel staff.
"Unpleasant Stay " Read full review on TripAdvisor   12/30/2011 Vote      
9. ) While walking through the lobby one felt judged by the unhelpful, rude and judgmental employees.
"Unpleasant Stay " Read full review on TripAdvisor   12/30/2011 Vote      
10. Some were great and some were rude.
"put your walking shoes on " Read full review on TripAdvisor   12/6/2011 Vote      
   
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