Sheraton Anaheim, Anaheim, Rude

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Rank

20th

Out of 158

Sheraton Anaheim	Average Price: $181 Check Rates

Hotel Class:

900 South Disneyland Drive

Anaheim, 92802 View map

3-Star Hotel Rank: 6 of 25
Average review rating: 3.64

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (10) , MyTravelGuide (9) , Travelocity (22) , TripAdvisor (524)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 33 comments.

The following words were used in comments with Rude:
charged (2) clerk (3) customer (2) desk (13) employee (2) extremely (4) hotel (5) liked (2) luggage (2) management (4) most (2) night (3) not (8) park (2) pleasant (2) room (4) service (4) staff (11) waiter (2) walking (2)

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1. The restaurant staff went out of their way to be rude to us.

"Wouldn't go back " Read full review on TripAdvisor 3/26/2012 Vote

2. Bar and restaurant staff were lovely apart from one barmaid on a weekend night who was a little rude.

"Huge Room! " Read full review on TripAdvisor 1/23/2012 Vote

3. Yeah rude guy, but we asked HOW to get out of the darned parking lot with a million ways to go.

"Close? Yes, Nice rooms? No. " Read full review on TripAdvisor 10/23/2011 Vote

4. Hubby ran over to another valet and asked how to get back out to 405- he rudely replied 'just exit.

"Close? Yes, Nice rooms? No. " Read full review on TripAdvisor 10/23/2011 Vote

5. We were treated a little rudely by the head hostess.

"Disappointed " Read full review on TripAdvisor 10/21/2011 Vote

6. We went back to front desk to express our dissatisfaction with the property & the manager would not even look at us- she told us we were past the cancellation & would be charged if we didn't stay- she was VERY rude & unprofessional.

"Do not stay here " Read full review on TripAdvisor 10/7/2011 Vote

7. I had to be assertive to obtain a discount, the front desk manager was rude and everytime I went by the desk he gave me an irritated look.

"Convenient, however..... " Read full review on TripAdvisor 9/10/2011 Vote

8. This employee was unhelpful and rude.

"Great hotel- lousy customer service " Read full review on TripAdvisor 5/3/2011 Vote

9. The employee at the desk was extremely rude, as she asked if she could help us and then said 'Just a minute', and turned around and walked through a door slamming it behind her.

"Great hotel- lousy customer service " Read full review on TripAdvisor 5/3/2011 Vote

10. I will say that the hotel itself has a very nice lobby and the front desk workers were neither rude nor terribly welcoming.

"Adequate " Read full review on TripAdvisor 1/20/2011 Vote