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OpinionWell
Rank
15th
Out of 158

Disneyland Hotel

Average Price: $488  
 
Hotel Class:
1150 Magic Way
Anaheim, 92802 View map  
5-Star Hotel Rank: 3 of 19
Average review rating: 3.65
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (1) , Travelocity (32) , TripAdvisor (1024)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 35 comments. 
The following words were used in comments with Lack:
area (4)   customer (2)   does (2)   few (2)   hotel (16)   lacking (35)   nice (3)   not (7)   park (4)   pool (2)   price (2)   reviews (2)   room (3)   service (9)   staff (7)   standard (3)   surprise (3)   towel (2)   useful (2)   water (2)    
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1. With this kind of management (or lack thereof) they are going to be turning away many Disney enthusiasts.
"Expect to be downgraded if your room choice is "unavailable". " Read full review on TripAdvisor   4/18/2012 Vote      
2. Why can't this hotel try a 4 star standard and take it up a few notches?? The new pool area is clean but lacks any Disney magic.
"What's new and updated seems old and sad... " Read full review on TripAdvisor   4/7/2012 Vote      
3. I was really surprised at the lack of service exhibited by this hotel.
"Wasn't what I expected, but it worked " Read full review on TripAdvisor   2/10/2012 Vote      
4. The hotel has multiple dining areas including a steakhouse, Goofy's Kitchen (we didn't eat there because we heard the character interaction was lacking--we did Minnie's breakfast in the park), and the newly opened Tangaroa Terrace which is that counter service option.
"Beautiful remodel with Disney touches " Read full review on TripAdvisor   2/6/2012 Vote      
5. The only drawback to the room is the lack of plugs on the nightstand (can't even use any behind it).
"Beautiful remodel with Disney touches " Read full review on TripAdvisor   2/6/2012 Vote      
6. But the following areas are lacking: overpriced, location inconvenient, and no 'perks'.
"Magically Disappointed " Read full review on TripAdvisor   1/3/2012 Vote      
7. I normally don't like mini-desserts because they lack flavor but these were awesome and they also had a chocolate fountain.
"Great location but tight for a family of 4 " Read full review on TripAdvisor   12/11/2011 Vote      
8. Check in was lack luster the lobby is old and not been updated so not 4 star in this area.
"Magical maybe, 4 Star...NOT! " Read full review on TripAdvisor   9/6/2011 Vote      
9. I was very surprised by the lack of customer service provided by the Disney staff.
"Loved the new Pool - Beware of Construction Tower! " Read full review on TripAdvisor   9/1/2011 Vote      
10. This decision is based on the inaccurate info provided by the hotel reservations about the construction situation (they have lost our trust), lack of knowledge key staff should have, and certainly the 'I'm being nice because I have to be nice' vibe we picked up from more than a few of the hotel staff.
"Sad Disappointment and a Very Poor Value " Read full review on TripAdvisor   8/11/2011 Vote      
   
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