Plaza Inn Albuquerque, Albuquerque, Poor

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Rank

21st

Out of 191

Plaza Inn Albuquerque	Average Price: $75 Check Rates

Hotel Class:

900 Medical Arts Avenue NorthEast

Albuquerque, 87102 View map

2-Star Hotel Rank: 8 of 70
Average review rating: 2.88

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (73) , MyTravelGuide (18) , Travelocity (5) , TripAdvisor (138)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 16 comments.

The following words were used in comments with Poor:
cleanliness (2) condition (3) customer (2) experience (2) food (2) generous (3) hotel (5) inn (3) lighting (3) location (3) miserable (2) most (2) much (2) not (5) room (5) service (5) staff (2) terrible (2) walking (2) website (2)

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1. I had to get a taxi to go to the airport(2) there is no food within walking distance (unless you walk ~1 mile)(3) the rooms are not that clean(4) the fitness/excercise room was closed the entire time I was there(5) really poor lighting in the rooms(6) the outdoor spa shown on their website looks like a garbage pile and isn't functional(7) in general most of the hotel is unclean and in need of repair(8) their website implies or actually states that they have much more available than what they actually have.

"Don't Stay at this hotel " Read full review on TripAdvisor 7/25/2011 Vote

2. Breakfast = Powdered eggs, white gravy and biscuits, no fresh fruit, no bacon, very poor choices.

"Service with a frown. " Read full review on TripAdvisor 7/20/2011 Vote

3. He showed very poor manners and zero skill in customer service.

"Service with a frown. " Read full review on TripAdvisor 7/20/2011 Vote

4. Room furniture was in poor repair, drawers in cabinets were off track and unusable, and the toilet ran all night.

"Terrible!! " Read full review on Expedia 6/29/2010 Vote

5. we have stayed at the Plaza hotel in many previous occasions and have never had experienced such a poor knowledge from the staff.

"Unhappy " Read full review on Expedia 6/25/2010 Vote

6. such poor management.

"Don't stay here " Read full review on TripAdvisor 2/7/2010 Vote

7. The rude people at this hotel are NOT representative of most Albuquerque-ians, nor is the poor condition of the hotel itself.

"The Worst Hotel in Albuqerque, Has the Worst Service in Town " Read full review on TripAdvisor 6/3/2009 Vote

8. I was put through to a very nice and apologetic man who didn't sound in the least bit surprised about our poor experience.

"The Worst Hotel in Albuqerque, Has the Worst Service in Town " Read full review on TripAdvisor 6/3/2009 Vote

9. In addition to the staffing issues, this hotel in poor physical condition.

"The Worst Hotel in Albuqerque, Has the Worst Service in Town " Read full review on TripAdvisor 6/3/2009 Vote

10. I had some reading to do, but since the lighting was so poor I wound up moving the desk chair into the bathroom (where the light was much stronger) and doing my reading there.

"Very disappointing " Read full review on TripAdvisor 5/14/2009 Vote