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OpinionWell
Rank
79th
Out of 493

Heritage Marina Hotel

Average Price: $125  
 
Hotel Class:
2550 Van Ness Avenue
San Francisco, 94109 View map  
2-Star Hotel Rank: 5 of 119
Average review rating: 2.08
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Urine
Appears in 10 comments. 
The following words were used in comments with Urine:
bed (2)   broken (2)   bug (2)   carpet (2)   chair (3)   clean (3)   corridor (2)   dark (3)   desk (3)   elevator (2)   night (2)   not (2)   room (7)   sheets (2)   smell (10)   smoke (2)   stains (2)   stairs (2)   towel (2)   well (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Immediately, the smell of smoke and urine hits us in the face.
"Do not stay here!!! " Read full review on YahooTravel   8/16/2009 Vote      
2. Let me list the things that were wrong: tattered sheets, stained carpet, clogged tub, non-working heat (yes, we woke up shivering in the middle of the night), non-working door lock (yes, we were locked out at 2am which is scary in this place), no chairs (yes, there was a table and desk, but no chairs), urine smelling stair wells, shady characters lurking around.
"Gone from bad to worse-DO NOT STAY HERE " Read full review on TripAdvisor   3/23/2009 Vote      
3. I knew right away I had made a bad choice of hotels when we took the elevator to our room and it smelled of urine.
"I should have listened to previous reviews!!! " Read full review on TripAdvisor   1/21/2009 Vote      
4. 3) Room smelled of cigarette smoke and urine.
"This place should NOT be in business " Read full review on TripAdvisor   12/28/2008 Vote      
5. It smelled like urine and we could see the wet spot on the floor.
"For Your Own Good, DONT STAY HERE!!!!! " Read full review on TripAdvisor   9/8/2008 Vote      
6. Filthy rooms, broken bathroom fixtures, bloodstains on chairs, smell of urine, piles of garbage everywhere, druggy looking guests, bugs, no air conditioning - even the WifiI is 'provided' by some other neighboring establishment, conveniently creating an internet hotspot for the hotel to advertise as being theirs.
"Should be shut down! " Read full review on TripAdvisor   6/21/2008 Vote      
7. We found that the dingy,dark smelly rooms were not cleaned well,decor was faded and in desperate need of refurbishment & paint, the stains of goodness knows what on the carpet, the creased sheets & faded bedding, the marked and ancient furniture, heater cover hanging off our first room`s wall, (yes, we were moved like most people),doors open to street access, windows had slats that could easily be removed and no way of locking, the corridors were dark and poorly lit, the noise in the middle of the night meant no restful sleep, the front desk staff were rather indifferent at best, asking for towels etc was a waste of time, parking was tight even with a mid sized vehicle, breakfast not very inspiring, slapdash top ups of coffee etc in rooms, litter pushed under the bed, either a freezing cold or boiling hot room, noisy ,slow & urine smelling lift, litter in corridors & stairways, I bought air freshener & fly killer so avoided any nasty bugs, but I`m sure they were there somewhere.
"UGHHHHHH!!! " Read full review on TripAdvisor   5/28/2008 Vote      
8. Walking up the stair well the must urine smell should make you turn and run.
"Bottom of the barrel " Read full review on TripAdvisor   5/23/2008 Vote      
9. The halls are dark and smell of urine.
"Bedbugs " Read full review on TripAdvisor   11/16/2007 Vote      
10. My list of problems: urine smell in elevator; no hot water, toilet keeps running; ice machine leaks has large puddle in hallway; no fly screen on window(they claimed it was broken); room dirty after cleaning; I had to call to get clean towels; hookers in hallway( I have kids); clerks are rude with poor English; front desk won`t answers calls.
"Urine smell " Read full review on TripAdvisor   7/9/2007 Vote      
   
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