Heritage Marina Hotel, San Francisco, Rude

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Rank

79th

Out of 493

Heritage Marina Hotel	Average Price: $125 Check Rates

Hotel Class:

2550 Van Ness Avenue

San Francisco, 94109 View map

2-Star Hotel Rank: 5 of 119
Average review rating: 2.08

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (63) , TripAdvisor (309) , YahooTravel (47)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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annoy (6) avoid (16) awful (7) bad (51) bare (6) bed bugs (65) broken (32) bug (18) complain (21) complaint (9) cope (13) dingy (10) dirt (7) dirty (68) disappoint (17) disgust (39) dump (12) expensive (7) filthy (30) gross (17) hard (19) horrible (26) horror (7) issue (31) itchy (8) lack (7) loud (18) mistake (13) mold (9) nasty (14) negative (8) noise (35) noisy (17) peeling (6) poor (15) problem (47) rude (17) scary (9) slow (26) smell (60) smelly (8) stained (17) terrible (20) tiny (10) unfortunate (12) unsafe (12) urine (10) worn (9) worst (43) wrong (20)

Rude	Appears in 22 comments.

The following words were used in comments with Rude:
clean (5) desk (7) dirty (2) great (2) hallway (2) hotel (4) nice (2) not (3) poor (2) problem (3) room (6) service (2) staff (7) tip (2) unhelpful (2)

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1. And Tip, we saw a lot of people not even tipping, that is so rude.

"Great Stay! " Read full review on TripAdvisor 4/4/2012 Vote

2. Ill take A LITTLE rude service ( I don't offend easy anyway) if the place is clean .

"I LIKE IT !!!!!! " Read full review on TripAdvisor 1/1/2012 Vote

3. some were rude others were nice.

"I LIKE IT !!!!!! " Read full review on TripAdvisor 1/1/2012 Vote

4. And the china security guy is rude and has problem articulating his thoughts.

"RUDE AND POOR SERVICE " Read full review on TripAdvisor 12/28/2011 Vote

5. The staff were rude and so unhelpful.

"AWFUL " Read full review on TripAdvisor 10/4/2010 Vote

6. First the staff was incredibly rude, telling us that we couldn't check in at 3:00 because the front desk woman hadnt finished check out and to come back later.

"HORRIBLE HORRIBLE HORRIBLE! " Read full review on TripAdvisor 8/20/2010 Vote

7. How RUDE.

"I've never been so disgusted and treated so poorly in my life. " Read full review on TripAdvisor 8/13/2010 Vote

8. The one Asian guy that works the front desk is so rude and disrespectful and the main lobby can fool you that it is a great hotel, but when to see this dump you will regret it.

"Worst ever in my life! DONT GO TO THIS HOTEL! THIS SHOULD G OUT OF BUSINESS! " Read full review on TripAdvisor 7/6/2010 Vote

9. They were very rude but found a room for me.

"BED BUGS!!!!!!! " Read full review on TripAdvisor 6/2/2010 Vote

10. RUDE Customer service.

"DO NOT STAY AT THIS HOTEL! " Read full review on TripAdvisor 9/14/2009 Vote