Crowne Plaza Union Square, San Francisco, Complaint

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Rank

86th

Out of 493

Crowne Plaza Union Square	Average Price: $251 Check Rates

Hotel Class:

480 Sutter Street

San Francisco, 94108 View map

4-Star Hotel Rank: 31 of 37
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (532) , Travelocity (13) , TripAdvisor (392) , YahooTravel (16)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (3) annoy (3) avoid (4) bad (17) barely (3) big deal (3) broke (2) chipped (2) complain (4) complaint (6) cramped (5) dated (3) difficult (2) dirty (5) disappoint (16) downside (5) expensive (30) hard (10) horrible (2) inconvenient (3) issue (14) lack (5) loud (8) negative (11) noise (48) noisy (10) odor (2) outrageous (7) overpriced (6) poor (4) pricey (7) problem (32) ridiculous (4) rude (16) shame (4) shock (6) slow (2) smell (8) terrible (4) tiny (14) too small (3) uncomfortable (2) unfortunate (4) unfriendly (2) unhelpful (2) unpleasant (3) unsure (3) worst (6) would have liked (3) wrong (8)

Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
alcohol (2) car (2) complaints (31) cost (3) free (2) good (2) great (2) high (3) hotel (5) housekeeping (2) internet (3) park (4) price (2) room (6) shower (2) smell (2) smoke (2) staff (2) valet (2) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is the cost of parking.

"April Holiday with daughter " Read full review on TripAdvisor 4/29/2012 Vote

2. I'm just back from a week in downtown San Francisco on business and I can't really complaint about this hotel.

"Nice hotel for business travel but too expensive for what you get " Read full review on TripAdvisor 3/9/2012 Vote

3. Only complaint is the cost of WiFi per day.

"Couldn't have asked for a better stay! " Read full review on TripAdvisor 2/10/2012 Vote

4. So, no complaints with the rooms or service - All was fantastic and served the purpose of this trip.

"Great hotel, perfect location " Read full review on TripAdvisor 6/6/2011 Vote

5. But, the complaints I do have are: 1) For the HIGH price of this hotel - There were no refridgerators in our rooms.

"Great hotel, perfect location " Read full review on TripAdvisor 6/6/2011 Vote

6. No complaints at all in this area.

"Great hotel, perfect location " Read full review on TripAdvisor 6/6/2011 Vote

7. My only complaint with this hotel is the extras they charge you for.

"Very well-located hotel with comfortable rooms " Read full review on TripAdvisor 8/18/2010 Vote

8. My biggest complaint was the internet.

"Almost Perfect " Read full review on TripAdvisor 7/27/2010 Vote

9. My last complaint is that the internet is not free.

"Great location and great service " Read full review on TripAdvisor 6/21/2009 Vote

10. I have no complaints.

"Great hotel, great location " Read full review on Expedia 4/10/2009 Vote