Crowne Plaza Union Square, San Francisco, Complain

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Crowne Plaza Union Square

OpinionWell
Rank

86th

Out of 493

Crowne Plaza Union Square	Average Price: $251 Check Rates

Hotel Class:

480 Sutter Street

San Francisco, 94108 View map

4-Star Hotel Rank: 31 of 37
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (16) , MyTravelGuide (532) , Travelocity (13) , Expedia (30) , TripAdvisor (392)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (3) annoy (3) avoid (4) bad (17) barely (3) big deal (3) broke (2) chipped (2) complain (4) complaint (6) cramped (5) dated (3) difficult (2) dirty (5) disappoint (16) downside (5) expensive (30) hard (10) horrible (2) inconvenient (3) issue (14) lack (5) loud (8) negative (11) noise (48) noisy (10) odor (2) outrageous (7) overpriced (6) poor (4) pricey (7) problem (32) ridiculous (4) rude (16) shame (4) shock (6) slow (2) smell (8) terrible (4) tiny (14) too small (3) uncomfortable (2) unfortunate (4) unfriendly (2) unhelpful (2) unpleasant (3) unsure (3) worst (6) would have liked (3) wrong (8)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
floor (2) guest (2) hotel (2) liked (2) not (2) reservation (2) reviews (2) room (3) rude (3) staff (2) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Other writers have complained about parking prices.

"Still My Favorite " Read full review on TripAdvisor 1/16/2011 Vote

2. There wasn't really anything to complain about.

"Good location - centre of San Fran..!!! " Read full review on TripAdvisor 8/9/2010 Vote

3. While reading reviews before our trip, some people complained about the service and friendliness of the employees at this hotel.

"Great Hotel, Location & Staff!! " Read full review on TripAdvisor 5/17/2010 Vote

4. The lady at the front desk was rude to us after we complained about the view and outdated decor.

"Great Location, rooms need updating!! " Read full review on YahooTravel 6/10/2008 Vote

5. The only thing we can complain about is that we were rudely treated like second class guests when we called to confirm our reservations.

Read full review on MyTravelGuide 4/21/2008 Vote

6. The only thing we can complain about is that we were rudely treated like second class guests when we called to confirm our reservations.

Read full review on MyTravelGuide 4/21/2008 Vote

7. While I can`t complain about the room--it was nicely appointed and clean--there were two major points of contention between the hotel`s website and my experience.

"A Work in Progress--Literally! " Read full review on TripAdvisor 3/24/2008 Vote

8. Other reviews before ours complained about renovations, but they must be completed now because we saw no signs of this.

"We love Hotel 480! Highly Recommend!! " Read full review on TripAdvisor 3/10/2008 Vote

9. The longer we waited the more upset we became so we went to reception to complain about the above.

"A City of Two Halves " Read full review on TripAdvisor 2/21/2008 Vote

10. Absolutely nothing to complain about on my trip or with this hotel.

"Perfect location " Read full review on TripAdvisor 3/16/2007 Vote