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Holiday Inn Club Vacations At Orange Lake Resort

Average Daily Rate: NA  
 
Hotel Class:
8505 West Irlo Bronson Memorial Highway
Kissimmee, 34747 View map  
4-Star Hotel Rank: 1 of 8
Average review rating: 4.45
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , TripAdvisor (497)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 28 comments. 
The following words were used in comments with Rude:
desk (2)   employee (3)   extremely (2)   hard (3)   helpful (2)   management (2)   most (4)   not (9)   old (2)   park (3)   price (2)   responsive (2)   staff (7)   useful (3)    
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1. Most of the employees are so rude.
"What a joke !!! Never stayed at such a rip-off hotel " Read full review on TripAdvisor   7/3/2010 Vote      
2. we had no issues the staff helped the whole time we will come back---to the negative people they must have been rude or somthing but do a little practice on no because they will try a sales pitch but just tell them you can get a better deal on ebay even buy someone elses week but go before the end of may not alot of people and the parks are easy to get around anyway this is a good place to stay.
"do a little reserch and you will be fine " Read full review on TripAdvisor   5/19/2010 Vote      
3. ' This women didn't realize we overheard her comment and she turned her back to her (very rude body language) and the man told my friend that they were all booked up.
"As anowner I was very disappointed to find my yearly maintenance fees are not being used to maintain my unit. " Read full review on TripAdvisor   3/8/2010 Vote      
4. Were rude once they figured out we were not buying.
"Not going back " Read full review on Expedia   12/29/2009 Vote      
5. I may of come across cold and possibly rude to the lady behind the desk, but whenever she asked a question I said: 'No Thank You'.
"Lots of space / close to Disney " Read full review on TripAdvisor   12/11/2009 Vote      
6. 50$) The manager was rude and dismissive, probably because we were not interested in time share.
"This is NOT a hotel this is a time share resort said the manager " Read full review on TripAdvisor   11/10/2009 Vote      
7. Orange Lake is nice and I would recommend it, however their sales team is rude and once they know that you are not buying they become complete jerks.
"Arrgghh, Orange Lake Lies!!! " Read full review on TripAdvisor   11/8/2009 Vote      
8. The lady that helped us to check in barely spoke any English and was very rude.
"Horrible Customer Services " Read full review on TripAdvisor   9/20/2009 Vote      
9. I don't think we ran into one rude person.
"Great Customer Service & Tons to Do! " Read full review on TripAdvisor   9/9/2009 Vote      
10. Any time we'd ask an employee a question, their first response was, 'Are you an owner or a guest'? Each time we had an interaction with an employee of this resort, we were treated rudely and curtly.
"Great Pool Area...Non-existent service! Skip this place! " Read full review on TripAdvisor   7/25/2009 Vote      
   
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