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OpinionWell
Rank
64th
Out of 415

w Hotel Chicago

Average Price: $324  
 
Hotel Class:
172 West Adams at LaSalle
Chicago, 60603 View map  
4-Star Hotel Rank: 29 of 39
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , MyTravelGuide (75) , Travelocity (13) , TripAdvisor (638) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 12 comments. 
The following words were used in comments with Mistake:
big (3)   hotel (4)   never (3)   not (2)   service (2)    
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1. There was a very minor mistake in my order and he went out of his way to make sure I was happy.
"Excellent Service " Read full review on TripAdvisor   12/20/2011 Vote      
2. Hotel never owned up to their mistakes and never apologized.
"Terrible Stay - Avoid hotel " Read full review on TripAdvisor   5/3/2011 Vote      
3. WHAT A MISTAKE.
Read full review   10/22/2010 Vote      
4. Room service expensive and made more than one mistake.
Read full review on MyTravelGuide   10/29/2008 Vote      
5. A good customer should always talk to the establishment first and give them the chance to correct their mistakes.
"Worst hotel in my 20 years of travel " Read full review on TripAdvisor   7/17/2008 Vote      
6. Minuses? For starters, puce and dark gray are maintenance nightmares: every mistake with a service cart leaves a noticeable plaster ding on a wall; every laundering error creates fade marks and stains on comforters that began life in purple but are fading to maroon.
"W, Whatever . . . " Read full review on TripAdvisor   5/15/2008 Vote      
7. This hotel is a big mistake by Priceline and a RIPOFF.
"Priceline RIPOFF " Read full review on TripAdvisor   1/2/2008 Vote      
8. The big mistake was buying through Priceline.
"A Pleasure " Read full review on TripAdvisor   8/2/2007 Vote      
9. I wound up at the W (City Center) after a bizarre mapping/booking mistake that had me stuck out in Wheeling, about 537 miles from Chicago (not really that far, but it felt like it).
"Very nice experience, worth it overall " Read full review on TripAdvisor   7/25/2007 Vote      
10. I made the critical mistake of bringing my three year old and this hotel does not appreciate children.
"Awesome for Business - Terrible for Pleasure " Read full review on TripAdvisor   6/20/2007 Vote      
   
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