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OpinionWell
Rank
64th
Out of 415
w Hotel Chicago
Average Price: $324
Check Rates
Hotel Class:
172 West Adams at LaSalle
Chicago, 60603
View map
4-Star Hotel Rank:
29 of 39
Average review rating:
3.3
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
5
)
,
Expedia
(
36
)
,
MyTravelGuide
(
75
)
,
Travelocity
(
13
)
,
TripAdvisor
(
638
)
,
YahooTravel
(
37
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit small
(5)
annoy
(16)
apologetic
(6)
avoid
(10)
awful
(4)
awkward
(5)
bad
(34)
big deal
(6)
broke
(4)
broken
(8)
complain
(24)
complaint
(17)
cramped
(8)
difficult
(6)
dirty
(13)
disappoint
(38)
disturbing
(6)
expensive
(30)
hard
(34)
hassle
(5)
hate
(4)
horrible
(11)
issue
(46)
lack
(9)
loud
(37)
mediocre
(4)
mistake
(9)
negative
(9)
noise
(46)
noisy
(19)
overpriced
(6)
poor
(8)
pretentious
(6)
pricey
(9)
problem
(38)
ridiculous
(5)
rock
(7)
rude
(9)
slow
(10)
smell
(21)
sophisticated
(6)
terrible
(12)
tiny
(45)
ugly
(4)
uncomfortable
(9)
unfortunate
(14)
worn
(5)
worst
(10)
would have liked
(4)
wrong
(15)
See more
Complaint
Appears in 37 comments.
The following words were used in comments with
Complaint:
$
(4)
area
(2)
complaints
(37)
concierge
(2)
desk
(4)
fee
(2)
friendly
(5)
hotel
(4)
lobby
(2)
night
(3)
noise
(4)
not
(3)
problem
(2)
rating
(2)
room
(15)
sleep
(2)
small
(2)
staff
(2)
tiny
(2)
wall
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The only '
complaint
' we have is our room (908) was a corner room and the way the TV was mounted on a side wall made it impossible to adequately view from bed.
"W Chicago - City Center "
Read full review
on
TripAdvisor
5/15/2012
Vote
2.
The service is always great, the front desk is super friendly, and I have never had a problem with noise
complaint
s (we have our friends come and hang out with us to pregame before going out).
"Always a fun place to stay "
Read full review
on
TripAdvisor
12/18/2011
Vote
3.
Shumeka listened carefully to my
complaint
, and I could even hear her pen scribbling notes as I was talking.
"If you got a problem, yo the W gonna solve it! :) "
Read full review
on
TripAdvisor
12/14/2011
Vote
4.
My only
complaint
is that the snacks in the room should be complementary.
"Well appointed hotel in a great location. "
Read full review
on
TripAdvisor
9/8/2011
Vote
5.
There are some
complaint
s about this property in other reviews about location and noise.
"Second time around good as the first "
Read full review
on
TripAdvisor
8/25/2011
Vote
6.
The room was very nice but I couldn't understand the very small bathroom? Other than that, I really don't have any
complaint
s.
"First time at the W "
Read full review
on
TripAdvisor
7/31/2011
Vote
7.
My only
complaint
about the gym would be that it looked like at least a 1/3rd of the machines had 'out of order' signs on them while I was in there.
"liked this "more mature" W "
Read full review
on
TripAdvisor
5/5/2011
Vote
8.
My only
complaint
is the Wi-Fi should be in the room rate and not an extra fee.
"Great Service at the "W" thanks Lauren Hefter! "
Read full review
on
TripAdvisor
5/3/2011
Vote
9.
The only
complaint
I have is that the whole front desk and concierge area is rather small so it was a little crowded and with only 1 concierge on duty there was usually a line.
"Nice room, good service "
Read full review
on
TripAdvisor
10/7/2010
Vote
10.
Otherwise I have no
complaint
s about the room; it was basic and everything was clean and in working order.
"I had high hopes... "
Read full review
on
TripAdvisor
7/4/2010
Vote
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