Marriott Chicago, Chicago, Rude

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Rank

39th

Out of 415

Marriott Chicago	Average Price: $333 Check Rates

Hotel Class:

540 North Michigan Avenue

Chicago, 60611 View map

3-Star Hotel Rank: 14 of 73
Average review rating: 3.65

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (36) , MyTravelGuide (1145) , Travelocity (9) , TripAdvisor (554) , YahooTravel (30)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (11) avoid (12) awful (7) bad (38) broken (7) chipped (9) complain (25) complaint (23) cramped (10) dated (11) difficult (9) dirty (10) disappoint (39) downside (13) expensive (24) hard (17) hardly (6) horrible (8) inconvenient (6) issue (31) lack (7) loud (29) mistake (9) negative (15) noise (54) noisy (26) outdated (10) overpriced (9) peeling (8) poor (12) pretty small (7) pricey (9) problem (57) ridiculous (13) rock (5) rude (12) shabby (5) shock (7) slow (28) smell (22) terrible (7) tiny (32) too small (7) uncomfortable (8) unfortunate (7) weird (6) worn (9) worst (6) wrong (9)

Rude	Appears in 25 comments.

The following words were used in comments with Rude:
bellmen (2) cares (2) desk (5) extremely (4) helpful (2) hotel (5) management (4) not (2) paper (2) park (2) room (3) service (3) staff (14) toilets (2) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I feel this was rude, and it wasn't Marriott's fault, come on guys you weren't the only ones at that hotel.

"Second time staying very good as was the first " Read full review on TripAdvisor 2/22/2012 Vote

2. Twice I went to the Marriott Starbucks and got unbelievably rude service from a group of women who were obviously more interested in talking about their personal lives than helping customers.

"Such a disappointment... " Read full review on TripAdvisor 10/30/2011 Vote

3. She rudely snarled 'I UNDERSTAND that.

"Location was great-service lacking " Read full review on TripAdvisor 9/12/2011 Vote

4. However, when I called down to request a late check out, the lady I spoke with was downright rude.

"Location was great-service lacking " Read full review on TripAdvisor 9/12/2011 Vote

5. Service at every turn was rude.

"Worst experience. Poor service, rooms sub-par. " Read full review on TripAdvisor 7/21/2011 Vote

6. When we contacted hotel manager about the situation with the front desk manager and the liquor, they were incredibly rude, refused to do anything about it, and continued to act like they had done nothing wrong and that we had no right to be upset.

"Got married here and was treated horribly. " Read full review on TripAdvisor 6/2/2011 Vote

7. rude and poorly trained staff.

"Way overrated " Read full review on TripAdvisor 7/7/2010 Vote

8. Initially, I was ready to leave because the staff was so rude.

"Fabulous " Read full review on TripAdvisor 10/15/2009 Vote

9. Found the hotel staff to be extremely rude and unhelpful.

Read full review on MyTravelGuide 8/13/2008 Vote

10. Found the hotel staff to be extremely rude and unhelpful.

Read full review on MyTravelGuide 8/13/2008 Vote