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Rank
39th
Out of 415

Marriott Chicago

Average Price: $333  
 
Hotel Class:
540 North Michigan Avenue
Chicago, 60611 View map  
3-Star Hotel Rank: 14 of 73
Average review rating: 3.65
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (36) , MyTravelGuide (1145) , Travelocity (9) , TripAdvisor (554) , YahooTravel (30)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 21 comments. 
The following words were used in comments with Poor:
bad (2)   bath (2)   clean (3)   credit (2)   dirty (2)   experience (2)   floor (2)   hot (2)   loud (2)   maid (3)   management (2)   pictures (2)   reception (2)   room (11)   service (7)   towel (2)   view (2)   well (3)   wifi (2)    
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1. I had to wait 15-30 minutes each morning, and service was poor once we got seated- ignored us at first then rushed us to go.
"Good location, average otherwise " Read full review on TripAdvisor   1/27/2012 Vote      
2. Outrageous, and given the poor housekeeping, the prices that are charged.
"Bedbugs and poor service " Read full review on TripAdvisor   1/12/2012 Vote      
3. Our wifi connection and consistency was so poor that my colleage actually paid the $14.
"Okay, but beware if you need consistent internet access " Read full review on TripAdvisor   11/3/2011 Vote      
4. My only complaint would be about the poor internet access (both wifi and plug-in room access).
"Okay, but beware if you need consistent internet access " Read full review on TripAdvisor   11/3/2011 Vote      
5. Good location, just off the miracle mile, but service was very poor.
"Good location but very poor service " Read full review on TripAdvisor   8/27/2011 Vote      
6. Fans in room were poor as well.
"Worst experience. Poor service, rooms sub-par. " Read full review on TripAdvisor   7/21/2011 Vote      
7. To his credit - and I do have to give him a lot of credit for this - the manager gave us a major room upgrade to make up for the problem and the poor way it had been handled by his subordinates.
"A study in extremes. " Read full review on TripAdvisor   6/7/2011 Vote      
8. At first we were given a room on the 10th floor with a poor view, so we went down to the concierge and asked for a room higher up with a better view.
"The perfect location..and then some for an anniversary! " Read full review on TripAdvisor   10/26/2009 Vote      
9. No one needs to pay for such poor and unprofessional treatment.
"Staff was unprofessional " Read full review on TripAdvisor   5/9/2009 Vote      
10. I was shocked and upset with the whole poor management.
"Horrible stay!! You might walk into someone else's room " Read full review on TripAdvisor   4/27/2009 Vote      
   
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