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Rank
39th
Out of 415

Marriott Chicago

Average Price: $333  
 
Hotel Class:
540 North Michigan Avenue
Chicago, 60611 View map  
3-Star Hotel Rank: 14 of 73
Average review rating: 3.65
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (36) , MyTravelGuide (1145) , Travelocity (9) , TripAdvisor (554) , YahooTravel (30)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 41 comments. 
The following words were used in comments with Complain:
bed (3)   big (2)   cares (2)   desk (3)   elevator (3)   good (2)   handicap (2)   hotel (3)   liked (2)   much (2)   not (12)   offers (3)   pressure (2)   refund (2)   reviews (2)   room (15)   size (3)   small (3)   valet (2)   water (3)    
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1. So I paid and then complained to the front desk who quite reasonably refunded me - but whem I'm traveling for work (which I do a lot) the last thing I feel like doing is waiting in line to complain and demand a refund.
"Don't ship boxes to this hotel " Read full review on TripAdvisor   5/7/2012 Vote      
2. When I complained the lady said it was not optional - and if i wanted my boxes I had to pay.
"Don't ship boxes to this hotel " Read full review on TripAdvisor   5/7/2012 Vote      
3. Nothing to complain about.
"Great assistance " Read full review on TripAdvisor   4/14/2012 Vote      
4. I will be writing a complain to Marriott and also advising my company corporate travel team.
"No Internet service and room decor is bad " Read full review on TripAdvisor   11/7/2011 Vote      
5. It was actually colder inside than outside, but the service teams were completely on top of it and I have nothing to complain about.
"3.5 Stars -- Beautiful Hotel; Prime Location; Average Rooms " Read full review on TripAdvisor   11/4/2011 Vote      
6. The rooms were fair and the beds were comfortable, so I can't complain about that.
"Okay, but beware if you need consistent internet access " Read full review on TripAdvisor   11/3/2011 Vote      
7. complained but the front desk didn't seem to care.
"Good location but very poor service " Read full review on TripAdvisor   8/27/2011 Vote      
8. Nothing to get excited about, it's a Marriott and a good one, but nothing to complain about either.
"Quality hotel in a good area " Read full review on TripAdvisor   11/18/2010 Vote      
9. Nothing to get excited about, it's a Marriott and a good one, but nothing to complain about either.
"Quality hotel in a good area " Read full review on TripAdvisor   11/18/2010 Vote      
10. Out early the next am, so did not have time to complain before having to run to meetings.
"Annoyed " Read full review on TripAdvisor   11/4/2010 Vote      
   
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