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Rank
25th
Out of 415

Chicago Doubletree

Average Price: $225  
 
Hotel Class:
300 East Ohio Street
Chicago, 60611 View map  
3-Star Hotel Rank: 10 of 73
Average review rating: 3.72
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (62) , Travelocity (24) , TripAdvisor (509) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 19 comments. 
The following words were used in comments with Rude:
car (2)   concierge (3)   desk (3)   food (2)   helpful (2)   hotel (5)   liked (3)   not (4)   reviews (2)   room (6)   service (3)   staff (7)    
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1. I was explaining to her about was going on with agents and how rude they are,how come the person like that attending guest and she just stopped me and she said that.
"The most nasty hotel stuff i ever been " Read full review on TripAdvisor   3/15/2012 Vote      
2. It was my first time in this doubletree hotel in Chicago, i've been in different doubletree hotels before and people were nice but since i checked in at this hotel in Chicago i have notice about that,front desk agents are not rude.
"The most nasty hotel stuff i ever been " Read full review on TripAdvisor   3/15/2012 Vote      
3. We received a very strange and unfriendly to the point of rude response from one of the concierge's.
"nice! " Read full review on TripAdvisor   10/23/2011 Vote      
4. When bringing this up at the front desk after our first night(backs hurt), the guy was very rude and said there were no rooms to switch to, yet a few hours later someone else said that there were rooms to switch to.
"A murphy bed? " Read full review on TripAdvisor   7/20/2011 Vote      
5. Summary: If you're looking for a less expensive hotel on Michigan Ave and don't care if the staff is rude, this is a good choice.
"Great location, poor customer service " Read full review on TripAdvisor   7/12/2011 Vote      
6. Now for the cons- we weren't able to check in until well after the specified check-in time of 3PM, and when we asked if we could check in any earlier the staff was incredibly rude.
"Great location, poor customer service " Read full review on TripAdvisor   7/12/2011 Vote      
7. Ron, at the front desk, wasn't exactly rude, but he won't be winning any Chamber of Commerce awards either.
"great location...incredible bed...sloooooooow elevators " Read full review on TripAdvisor   7/5/2010 Vote      
8. She was just rude and not welcoming.
"A bit disappointing but still have time to turn it around.. " Read full review on TripAdvisor   2/12/2010 Vote      
9. Staff is rude like most hotels, but whats new? Got to love us americans and our super great customer service, What a JOKE.
"Ruined our Vacation, Thanks DoubleTree/Hilton " Read full review on TripAdvisor   1/6/2010 Vote      
10. he was quite rude to top it off.
"secret fees are fine if you're rich " Read full review on TripAdvisor   3/20/2009 Vote      
   
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