Ambassador East Hotel Chicago, Chicago, Complaint

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Rank

14th

Out of 415

Ambassador East Hotel Chicago	Average Price: $200 Check Rates

Hotel Class:

1301 North State Parkway

Chicago, 60610 View map

3-Star Hotel Rank: 5 of 73
Average review rating: 3.87

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (1384) , Travelocity (2) , TripAdvisor (454) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 37 comments.

The following words were used in comments with Complaint:
$ (4) bathroom (3) bed (4) biggest (2) clean (2) complaints (37) hotel (8) large (3) night (3) not (3) park (2) room (9) service (3) sheets (2) slept (2) small (2) uncomfortable (2) useful (3) valet (2) wall (3)

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1. The only real complaint is that the rooms are quite small.

"nice area, nice lobby, small rooms " Read full review on TripAdvisor 5/14/2012 Vote

2. and when I was checking out, I was asked about my stay, shared this with the desk clerk and was told they hear this complaint a lot.

"5 star review to 3 star in an instant... NO hot water?!! " Read full review on TripAdvisor 4/22/2012 Vote

3. Had exceptional service and a great meal, zero complaints, all accolades.

"5 star review to 3 star in an instant... NO hot water?!! " Read full review on TripAdvisor 4/22/2012 Vote

4. My only complaint is I thought the beds were too firm.

"Great location, room and service " Read full review on TripAdvisor 4/7/2012 Vote

5. I had no complaints and would have been satisfied even had I not pricelined it.

"Clean, comfortable, trendy, good location. " Read full review on TripAdvisor 3/27/2012 Vote

6. The biggest complaint was that I paid the valet $60 cash for my car and I was charged for it again on my credit card.

"Overcharged! " Read full review on TripAdvisor 3/9/2012 Vote

7. My largest complaint is the size of the room.

"Good Location, but... " Read full review on TripAdvisor 2/21/2012 Vote

8. My only complaint is my room was directly next to the elevator and the bed was against that wall.

"Will definitely be back!! " Read full review on TripAdvisor 2/19/2012 Vote

9. My biggest complaint was that when they completely renovated the hotel, they didn't put in more insullation in the walls.

"Is trendy better than traditional? " Read full review on TripAdvisor 1/18/2012 Vote

10. So my one complaint, yes, I literally think I found just one thing I would recommend for them to change - get body lotion in the bathroom.

"Cheated on Starwood but it Was Worth it " Read full review on TripAdvisor 11/22/2011 Vote