Ambassador East Hotel Chicago, Chicago, Complain

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Rank

14th

Out of 415

Ambassador East Hotel Chicago	Average Price: $200 Check Rates

Hotel Class:

1301 North State Parkway

Chicago, 60610 View map

3-Star Hotel Rank: 5 of 73
Average review rating: 3.87

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (1384) , Travelocity (2) , TripAdvisor (454) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 17 comments.

The following words were used in comments with Complain:
$ (3) bed (2) furniture (2) good (2) great (2) hotel (6) location (2) price (3) responsive (2) reviews (3) room (5) size (2) slow (2) valet (2)

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1. I did get this room for a great price, under $80 per night, so I cannot complain too much.

"So noisy! " Read full review on TripAdvisor 4/7/2012 Vote

2. I did call guest services to complain and they were helpful, but it was such a bad experience that by that time we were wishing we had just stayed at home.

"Never again! " Read full review on TripAdvisor 2/27/2012 Vote

3. i noticed ,in some of the other reviews ,that people complained about the furniture being scraped up, etc.

"great special weekend getaway! " Read full review on TripAdvisor 2/18/2010 Vote

4. The hotel did give us a discounted rate when we complained, however this was not what we had bargained for.

"Not what we expected " Read full review on TripAdvisor 7/14/2009 Vote

5. But, they seem to be clean and the beds are comfy, so when I pay less than $70 (this week $55) I don't complain.

"Get what you pay for. " Read full review on TripAdvisor 1/19/2009 Vote

6. When I complained to management the response was `it an old building and you are on the 13th floor, it takes a while for water to get there`.

"Not recommended, unless you don`t shower " Read full review on TripAdvisor 12/12/2007 Vote

7. This room was unacceptable and when I complained, I received the typical response one gets from a reservation booked on Expedia, 'Sorry, we can do anything about it.

"Desperate for a Renovation! Stained carpet, dust mites and dark rooms " Read full review on TripAdvisor 5/3/2007 Vote

8. I called to complain and they did NOTHING about it.

Read full review on MyTravelGuide 9/10/2006 Vote

9. I called to complain and they did NOTHING about it.

Read full review on MyTravelGuide 9/10/2006 Vote

10. After we complained they showed us another room that was just as creepy, run down and dirty.

"The dirtiest most run down hotel in Chicago! " Read full review on TripAdvisor 7/31/2006 Vote