Peninsula Chicago, Chicago, Wrong

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OpinionWell
Rank

6th

Out of 415

Peninsula Chicago	Average Price: $573 Check Rates

Hotel Class:

108 East Superior Street

Chicago, 60611 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) awful (2) awkward (2) bad (7) big deal (2) broken (2) chipped (2) complain (8) complaint (6) dated (2) delay (2) difficult (5) dirty (3) disappoint (24) disturbing (2) expensive (25) flaws (3) hard (11) hassle (3) hate (2) inconvenient (5) issue (9) mediocre (2) mistake (4) negative (11) noise (14) noisy (2) odor (3) outdated (7) outrageous (3) overpriced (2) poor (7) pretentious (2) pricey (10) problem (12) rock (2) rude (5) sadly (2) shortcomings (2) sick (2) slow (6) smell (5) stale (2) terrible (4) tiny (2) unfortunate (4) worn (3) worst (2) would have liked (4) wrong (13)

Wrong

Appears in 14 comments.

The following words were used in comments with Wrong:
beauty (2) expectation (2) hotel (5) not (2)

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1. The desk agent also called me by the wrong name three times, each of which I corrected her.

"5-Star Facility, 3-Star Service " Read full review on TripAdvisor 5/15/2012 Vote

2. All in all, the Peninsula was a pleasant hotel experience and nothing was wrong, but I expected a little more.

"Very nice... but starting to show it's age. " Read full review on TripAdvisor 3/27/2012 Vote

3. I am not sure if people 'with money' read TA but for those of us who want to maximize the $ you won't go wrong at the Peninsula.

"Shhhhh....Hear that service on the Peninsula? " Read full review on TripAdvisor 2/20/2012 Vote

4. I've probably stayed 50 times in the last 5 years and they have never missed (when things go wrong (and they sometimes do) they are very quick to fix them and make it up to you).

"Always Top Notch " Read full review on TripAdvisor 1/5/2012 Vote

5. Cannot go wrong with this property.

"Outstanding Hotel in the Heart of the Gold Coast " Read full review on TripAdvisor 12/22/2011 Vote

6. They even charged my cell phone (I brought the wrong charger) in a locked area of the lobby and offered to bring it back to the room once done.

"Best 5 star hotel, we will stay there again. " Read full review on TripAdvisor 6/21/2011 Vote

7. Don't get me wrong, this is a beautiful hotel in the heart of Chicago's mag mile, just steps from Michigan Avenue.

"Grade "C"... for a 5-star " Read full review on TripAdvisor 2/20/2011 Vote

8. Don't get me wrong, this is a beautiful hotel in the heart of Chicago's mag mile, just steps from Michigan Avenue.

"Grade "C"... for a 5-star " Read full review on TripAdvisor 2/20/2011 Vote

9. It is easy for a five-star hotel to be a pleasure to stay at when all goes smoothly - the real test is when everything goes wrong.

"Superlative Service " Read full review on TripAdvisor 2/11/2011 Vote

10. So I kindly pointed out to them that there probably was a Jason expecting this cake since my name isn't Jason and the cake was wrong.

"Disappointing Return Trip " Read full review on TripAdvisor 5/15/2010 Vote