Peninsula Chicago, Chicago, Rude

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OpinionWell
Rank

6th

Out of 415

Peninsula Chicago	Average Price: $573 Check Rates

Hotel Class:

108 East Superior Street

Chicago, 60611 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 5 comments.

The following words were used in comments with Rude:
spa (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No major rudeness, just like we were inconveniencing them to ask for something.

"Disappointed for the Second Time " Read full review on TripAdvisor 9/29/2011 Vote

2. I then asked if there were ANYPLACE in the hotel where we could wait and the hostess rudely pointed to her left and said 'maybe over there'.

"Good, not great... " Read full review on TripAdvisor 3/27/2008 Vote

3. And yes, she was rather rude.

"Great spa, great Shanghai Terrace restaurant " Read full review on TripAdvisor 11/15/2007 Vote

4. The woman who checked in my mother was downright rude, talking down to her in an insulting way.

"Swanky, lovely hotel " Read full review on TripAdvisor 8/8/2007 Vote

5. My husband booked my spa appointment as a gift which I was excited about and received an excellent treatment but the spa manager was rude and hung up on me when I asked her a simple question.

"rude and unprofessional service at the Spa at the Peninsula " Read full review on TripAdvisor 6/6/2007 Vote