Peninsula Chicago, Chicago, Poor

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Rank

6th

Out of 415

Peninsula Chicago	Average Price: $573 Check Rates

Hotel Class:

108 East Superior Street

Chicago, 60611 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.48

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Poor	Appears in 8 comments.

The following words were used in comments with Poor:
hotel (2) service (4)

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1. As for the spa, the facility was both luxurious and beautiful, with a state-of the art fitness center, but the same poor service as the rest of the hotel.

"5-Star Facility, 3-Star Service " Read full review on TripAdvisor 5/15/2012 Vote

2. It's as though I had a dream about GREAT SERVICE, and thanks to my poor planning by not having a room reserved and serendipitously ending up at the Peninsula, it all came true.

"I'm a beleiver! " Read full review on TripAdvisor 3/18/2012 Vote

3. The customer service was poor.

"POOR CUSTOMER SERVICE!!!!!!! " Read full review on TripAdvisor 3/4/2012 Vote

4. I travel frequently for work and am dismayed by the poor service that seems to be routine at most other hotels.

"one of the best hotels in the world " Read full review on TripAdvisor 11/14/2011 Vote

5. Concierges were very good at getting basic info, though they push the restaurant of a former chef that we thought was a poor suggestion.

"good chicago hotel at the right price " Read full review on TripAdvisor 9/9/2009 Vote

6. The outdated TVs had very poor pictures.

"Very disappointing and not worth the price " Read full review on TripAdvisor 10/7/2007 Vote

7. It made such a poor first impression.

"Very disappointing and not worth the price " Read full review on TripAdvisor 10/7/2007 Vote

8. The other thing is poor cell phone signal.

"Stayed for a week " Read full review on YahooTravel 7/8/2004 Vote