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OpinionWell
Rank
33rd
Out of 676

Skyline Hotel

Average Price: $276  
 
Hotel Class:
725 10th Avenue
New York City, 10019 View map  
3-Star Hotel Rank: 13 of 154
Average review rating: 3.37
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (53) , MyTravelGuide (8) , TripAdvisor (688) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unhelpful
Appears in 20 comments. 
The following words were used in comments with Unhelpful:
best (3)   concierge (2)   customer (2)   desk (4)   dirty (2)   helpful (2)   hotel (6)   lacking (2)   most (4)   not (4)   reception (3)   room (4)   rude (14)   service (5)   staff (12)   unwelcoming (2)   worst (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We knew as soon as we checked in, the customer service was lacking as the receptionist was unhelpful and uninterested, no hello how are you, how was your flight etc, just gave us the keys and quite literally walked off.
"Zero customer service, service without a smile. " Read full review on TripAdvisor   4/18/2012 Vote      
2. The female on the Concierge desk was most helpful but again found the older male abrupt and unhelpful.
"Clean and Comfortable but disappointed with lack of information " Read full review on TripAdvisor   10/16/2011 Vote      
3. The staff in this hotel are extremeley unhelpful and they certainly dont know how to smile.
""Book somewhere else " " Read full review on TripAdvisor   9/28/2011 Vote      
4. The guy on the check-out was most unhelpful and when he asked why we did not want to stay I explained about the dirtiness of the rooms and lack of any room services, he just shrugged and asked me not to review it anywhere.
"unclean and unpleasant " Read full review on TripAdvisor   1/25/2011 Vote      
5. I thought the Concierge was unhelpful.
"It`s OK But Don`t Expect The Ritz " Read full review on TripAdvisor   5/13/2008 Vote      
6. Which brings me to my next point4) We wanted to book the hotels shuttle service to the Airport and again, the lady was unhelpful and rude while assisting us.
"Not your best bet! " Read full review on TripAdvisor   4/18/2008 Vote      
7. We would have had an excellent stay but for one member of staff who was extremely rude and unhelpful when we had a problem (caused by a third party).
"Nice hotel, shame about some of the staff " Read full review on TripAdvisor   9/21/2007 Vote      
8. We travel a lot and stay in a lot of hotels but it is rare to find a combination of dirty rooms, smelly elevators and ridiculously rude and unhelpful front desk staff - but the Skyline did it .
"Stay somewhere else if you want any service " Read full review on TripAdvisor   9/5/2007 Vote      
9. The staff were unwelcoming, unhelpful, and unfriendly from the word go, that was at their best, at their worst they were rude to people paying for the dubious pleasure of staying there.
Read full review on MyTravelGuide   8/26/2007 Vote      
10. The staff were unwelcoming, unhelpful, and unfriendly from the word go, that was at their best, at their worst they were rude to people paying for the dubious pleasure of staying there.
Read full review on MyTravelGuide   8/26/2007 Vote      
   
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