The Milburn Hotel, New York City, Complain

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Rank

122nd

Out of 676

The Milburn Hotel	Average Price: $251 Check Rates

Hotel Class:

242 West 76th Street

New York City, 10023 View map

3-Star Hotel Rank: 41 of 154
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (28) , MyTravelGuide (1) , TripAdvisor (312) , YahooTravel (11)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
floor (2) hotel (6) not (5) older (2) price (2) smell (2) upgraded (2)

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1. There was this horrid sewer smell coming from the toilet or the pipes, and though we complained, no one could get rid of the smell.

"disappointing; overpriced hotel " Read full review on TripAdvisor 9/22/2011 Vote

2. We stayed on the 11th floor and it had already been upgraded with new air con which worked great on the hot days and I think that most of the building has probably been done as they were doing the 8th floor while we were there and I noticed a few people complained about the old air con on trip advisor.

"Great family hotel in a fantatsic part of New York " Read full review on TripAdvisor 8/25/2011 Vote

3. I am saying these things not to 'complain' but to simply say to the Milburn Hotel ' if you are upgrading, you should go all the way.

"Upgraded, convenient, warm, still could use a bit more work " Read full review on TripAdvisor 8/1/2010 Vote

4. Stayed for 6 nights and got an excellent price so I shouldn't really complain, but I do think that we may have been given an older room due to booking with expedia and not direct with the hotel.

"not perfect, but would stay again. " Read full review on TripAdvisor 6/13/2010 Vote

5. To the person complaining about cancellations - I get it, but it is spelled out pretty clearly.

"Is there a better spot in all of Manhattan? " Read full review on TripAdvisor 6/7/2010 Vote

6. My guests also complained that the front desk staff was abrupt, rude and unhelpful.

"Horrible Service, Rip Off & Dirty Bathrooms " Read full review on YahooTravel 1/1/2010 Vote

7. Not everything seemed up-to-date -- it is an older hotel -- but for the price we found nothing substantive to complain about.

"Great location! Quiet, pleasant hotel for independent travelers. " Read full review on TripAdvisor 11/17/2009 Vote

8. Finally, we wanted to go the Central Park Zoo, but the kids complained that it was too cold so we passed.

"Great Value if Travelling with Family and want Upper West Side Base " Read full review on TripAdvisor 3/23/2008 Vote

9. In the end we decided not to bother complaining.

"Need to do better! " Read full review on TripAdvisor 3/12/2006 Vote

10. Can`t understand why people complain about this hotel; no there isnt a fancy lobby, or a hotel bar, but that`s not the main reason for me to stay in a hotel anyways.

"Worth every dollar!! Superb! " Read full review on TripAdvisor 12/11/2005 Vote