Hilton San Antonio Hill Country Hotel Spa, San Antonio, Problem

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Hilton San Antonio Hill Country Hotel Spa

Back to search results

OpinionWell
Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) avoid (4) awful (6) bad (26) badly (3) broken (11) chipped (4) complain (14) complaint (8) cramped (5) difficult (4) dirty (31) disappoint (21) disgust (5) dump (2) expensive (7) filthy (6) frustrated (3) gross (5) hard (11) horrible (12) issue (18) loud (10) mess (6) mistake (4) mold (4) nasty (3) negative (9) noise (12) noisy (5) overcharged (3) overpriced (3) peeling (3) poor (13) poorly (5) pricey (5) problem (31) rude (6) shabby (3) slow (9) smell (10) terrible (8) tiny (4) too small (4) unfortunate (5) unfriendly (4) unhelpful (3) worn (14) worst (12) wrong (6)

Problem

Appears in 27 comments.

The following words were used in comments with Problem:
car (2) desk (2) drink (2) experience (2) few (3) free (4) hotel (8) never (2) night (2) not (5) park (3) room (5) ruined (2) wrong (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Although we ran into a few problems at the hotel during our 6 night stay, overall we were very happy with this hotel.

"Smaller property with friendly staff " Read full review on TripAdvisor 5/21/2012 Vote

2. When the gym owner checked her reservations there was a problem with the number booked for her party and she called a couple months in advance of our stay to straighten it out.

"Management does not know the meaning of customer service. " Read full review on TripAdvisor 5/4/2012 Vote

3. However, there were a few things that went wrong during our stay, i understand things can happen but what is annoying is when the problems arent resolved in a timely manner.

"Nice hotel, but few problems " Read full review on TripAdvisor 5/2/2012 Vote

4. the staff can only do so much,and any problems we had were beyond their control.

"great stay, awesome staff. " Read full review on TripAdvisor 7/27/2011 Vote

5. we told him our problem and he not only gave us a room he gave us a suite for our troubles.

"Above and beyond " Read full review on TripAdvisor 7/2/2011 Vote

6. Asked for the manager, this was the same guy from the night before, told him our problem, 'What can I do for you?' this was his answer for everything.

"Stay away from this "Resort" " Read full review on TripAdvisor 6/20/2011 Vote

7. Went to the front desk, told them the problem.

"Stay away from this "Resort" " Read full review on TripAdvisor 6/20/2011 Vote

8. Will thats not my problem .

"Disappointed /Angry " Read full review on TripAdvisor 4/19/2011 Vote

9. These are just a fraction of the problems we encountered at the hotel.

"Stay somewhere less expensive & the somewhere else would be better than this Hilton :( " Read full review on TripAdvisor 3/19/2011 Vote

10. I returned to the front desk and was quickly given another room which had a balcony without any problems.

"Out standing! " Read full review on TripAdvisor 8/11/2010 Vote