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Rank
33rd
Out of 504

Hilton San Antonio Hill Country Hotel Spa

Average Price: $149  
 
Hotel Class:
9800 Westover Boulevard
San Antonio, 78251 View map  
3-Star Hotel Rank: 9 of 111
Average review rating: 3.12
OpinionWell Value Index: 3
Traveler reviews analyzed: TripAdvisor (197)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 33 comments. 
The following words were used in comments with Dirty:
area (2)   bath (2)   bathroom (3)   bathtub (2)   bed (2)   breakfast (2)   buffet (2)   carpet (3)   clean (4)   floor (4)   not (3)   old (3)   pool (4)   room (14)   service (2)   sofa (2)   staff (2)   towel (2)   water (2)   wine (3)    
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1. I am a Hilton Diamond member so I got breakfast for me, my wife and son for free but I would have passed if I had to pay, the service at the restaurant was awful and the buffet area was always messy and dirty.
"Best Kid Friendly Hotel Ive stay at in a long time. " Read full review on TripAdvisor   5/22/2012 Vote      
2. I had been at the hospital with my sister in labor for the past 48 and filthy dirty following a red eye flight the night before.
"NO WATER! " Read full review on TripAdvisor   5/15/2012 Vote      
3. There was no food available at check in and the toilet in the room was dirty.
"NO WATER! " Read full review on TripAdvisor   5/15/2012 Vote      
4. For the three days we were there none of the ice machines on any of the floors were working, the pool was dirty each time we went down and the water in our bathtub wasnt working for hours.
"Nice hotel, but few problems " Read full review on TripAdvisor   5/2/2012 Vote      
5. It was only after the third day that I emptied the dirty glass and sat it on the refrigerator with a wine glass did we get 1 clean glass.
"Disappointed for a Hilton " Read full review on TripAdvisor   3/20/2012 Vote      
6. I said yes, the Old Fashioned isn't made right, not even close, and her glass of wine is dirty and has stuff floating in it.
"Extremely Pleased - Honest Review From Hilton Honors Loyalist " Read full review on TripAdvisor   2/9/2012 Vote      
7. At the same time my wife ordered a glass of wine, and the glass came dirty on the outside and stuff floating on the inside.
"Extremely Pleased - Honest Review From Hilton Honors Loyalist " Read full review on TripAdvisor   2/9/2012 Vote      
8. They left the garbage and dirty glasses in the room, and while they took away the dirty towels they did not bother to replace them with new ones.
"Staff broke into safe - amongst other problems " Read full review on TripAdvisor   10/9/2011 Vote      
9. My daughter ( 2 yrs old ) ran around the room bearfoot and her feet turned black from the dirty carpet.
"Not worth the price we paid "stay here as last resort" " Read full review on TripAdvisor   9/2/2011 Vote      
10. When we went to breakfast the napkins were dirty.
"Worst stay ever!! " Read full review on TripAdvisor   8/14/2011 Vote      
   
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