Hilton San Antonio Hill Country Hotel Spa, San Antonio, Complain

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Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (4) avoid (4) awful (6) bad (26) badly (3) broken (11) chipped (4) complain (14) complaint (8) cramped (5) difficult (4) dirty (31) disappoint (21) disgust (5) dump (2) expensive (7) filthy (6) frustrated (3) gross (5) hard (11) horrible (12) issue (18) loud (10) mess (6) mistake (4) mold (4) nasty (3) negative (9) noise (12) noisy (5) overcharged (3) overpriced (3) peeling (3) poor (13) poorly (5) pricey (5) problem (31) rude (6) shabby (3) slow (9) smell (10) terrible (8) tiny (4) too small (4) unfortunate (5) unfriendly (4) unhelpful (3) worn (14) worst (12) wrong (6)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
desk (2) families (2) hotel (3) liked (3) management (2) not (3) park (2) room (2)

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1. 00 glory they were on our bill, and I had no patience to complain and speak to a manager, who I can only assume was the bartender.

"Extremely Pleased - Honest Review From Hilton Honors Loyalist " Read full review on TripAdvisor 2/9/2012 Vote

2. The only thing I can complain about was the soda vending machines & ice machines were all empty every single day.

"Good for Families " Read full review on TripAdvisor 1/2/2012 Vote

3. I usually only report positive reviews because I think the good places should be noted and don't want to complain, but go with the flow but after hearing so many people at the hotel complainging I knew it would be only fair to families on a vacation to get the best they can for this price.

"Worst stay ever!! " Read full review on TripAdvisor 8/14/2011 Vote

4. We heard people on the shuttle complaining this was the worst hotel they had ever stayed at.

"Worst stay ever!! " Read full review on TripAdvisor 8/14/2011 Vote

5. Each time I passed the front desk, I saw another guest there complaining of something.

"Don't book "The Great Getaway!" Will not return! " Read full review on TripAdvisor 6/30/2011 Vote

6. She did not even apologize, but only complain that there probably wasn't another room since this was the middle of summer.

"Very disappointing... " Read full review on TripAdvisor 6/20/2011 Vote

7. I like to also say that I typically do not like to complain nor do I share my opinions in forums like this, but my experience at this hotel compelled me to write something.

"No, Don't Go " Read full review on TripAdvisor 5/31/2010 Vote

8. I went to the bar to ask for a waiter & overheard many other tables complaining about how slow service was.

"Worst hotel stay ever! " Read full review on TripAdvisor 5/9/2010 Vote

9. Our room was not in bad shape so can't really complain about it.

"A nice place to stay for our weekend getaway " Read full review on TripAdvisor 2/23/2010 Vote

10. We then complained about that and recieved agreement from the front counter staff and promises that 'management' would be informed.

"Very nice hotel and amenities with a few quirks. " Read full review on TripAdvisor 5/18/2009 Vote