Hilton San Antonio Hill Country Hotel Spa, San Antonio, Poor

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Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (4) avoid (4) awful (6) bad (26) badly (3) broken (11) chipped (4) complain (14) complaint (8) cramped (5) difficult (4) dirty (31) disappoint (21) disgust (5) dump (2) expensive (7) filthy (6) frustrated (3) gross (5) hard (11) horrible (12) issue (18) loud (10) mess (6) mistake (4) mold (4) nasty (3) negative (9) noise (12) noisy (5) overcharged (3) overpriced (3) peeling (3) poor (13) poorly (5) pricey (5) problem (31) rude (6) shabby (3) slow (9) smell (10) terrible (8) tiny (4) too small (4) unfortunate (5) unfriendly (4) unhelpful (3) worn (14) worst (12) wrong (6)

Poor	Appears in 13 comments.

The following words were used in comments with Poor:
breakfast (2) dog (2) food (3) hotel (5) nice (2) quality (3) room (2) service (6) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The property is nice but reservation and customer service are poor.

"So rude, what is it they have to hide? " Read full review on TripAdvisor 4/24/2012 Vote

2. Drawbacks were poor wait staff service at breakfast every day of our stay and no working ice machines throughout the hotel.

"A few kinks but overall a good place for family vacations " Read full review on TripAdvisor 3/27/2012 Vote

3. I stay in Hilton brand properties every week for work and I let the hotels know when they are doing a poor job.

"One of the best Hilton Properties I've stayed in. And I'm Diamond with Hilton " Read full review on TripAdvisor 2/12/2012 Vote

4. VERY VERY POOR SERVICE AND NO BARTENDING SKILLS.

"Worst service! " Read full review on TripAdvisor 11/27/2011 Vote

5. My wife worked at a Resort and spa for 9 years and she said the Hilton Hill Country greaded a poor in her eyes.

"Not worth the price we paid "stay here as last resort" " Read full review on TripAdvisor 9/2/2011 Vote

6. Service at the restaurant was poor because they were understaffed.

"Not worth the price we paid "stay here as last resort" " Read full review on TripAdvisor 9/2/2011 Vote

7. We found a piece of dog poor and popcorn in the room.

"Not worth the price we paid "stay here as last resort" " Read full review on TripAdvisor 9/2/2011 Vote

8. Pool bar tender was very friendly, quality of alcohol served was very poor for a nice hotel though.

"Great Hotel, Great Location, Great Value " Read full review on TripAdvisor 8/15/2011 Vote

9. Noisy with kids and barking dogs, poor service, out of food at the breakfast buffet, slow elevators.

"Pay the Upgrade and go to the Hyatt " Read full review on TripAdvisor 6/30/2011 Vote

10. Good location, but poor security.

"Not a good business hotel " Read full review on TripAdvisor 12/15/2009 Vote