Hilton San Antonio Hill Country Hotel Spa, San Antonio, Complaint

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Rank

33rd

Out of 504

Hilton San Antonio Hill Country Hotel Spa	Average Price: $149 Check Rates

Hotel Class:

9800 Westover Boulevard

San Antonio, 78251 View map

3-Star Hotel Rank: 9 of 111
Average review rating: 3.12

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
biggest (2) complaints (13) desk (2) pool (2) resort (2) room (5) staff (2)

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1. My only complaint is that you don't have free wifi in the rooms.

"Great Hotel for a Visit to Sea World " Read full review on TripAdvisor 2/12/2012 Vote

2. Just start from scratch, it would have to be better than the way it is now, and I now for a fact it is a common complaint.

"Extremely Pleased - Honest Review From Hilton Honors Loyalist " Read full review on TripAdvisor 2/9/2012 Vote

3. Our only complaint is that the reception desk was empty and security had to show us to our room.

"We really enjoyed our family vacation. " Read full review on TripAdvisor 9/24/2011 Vote

4. Only one minor complaint - hotel front desk staff placed me in a room near ice machine & mechanics room and I could hear some noise in bathroom.

"Great hotel on the westside of San Antonio! " Read full review on TripAdvisor 9/15/2011 Vote

5. My only complaint would be that we couldn't stay longer.

"Fantastic experience. " Read full review on TripAdvisor 7/20/2011 Vote

6. The biggest 'complaint' I have is that this is simply a slightly above average Hilton that sells itself as a resort without providing resort amentities.

"Not a resort " Read full review on TripAdvisor 6/4/2010 Vote

7. So my biggest complaint - clean up the pools and pool area each day.

"Very Family Friendly - Great Experience " Read full review on TripAdvisor 5/23/2010 Vote

8. The only complaints I have are that the carpet in the hallways was VERY stained and.

"Great place - close to Sea World " Read full review on TripAdvisor 5/2/2010 Vote

9. About the only complaint was the shower, which had a very slow drain.

"Better Than Expected. " Read full review on TripAdvisor 4/29/2010 Vote

10. My only complaint.

"Better than expected " Read full review on TripAdvisor 10/7/2008 Vote